Benefits:

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Wellness resources

Hand & Stone Massage and Facial Spa in Wilmington seeks a full-time Spa Sales Manager for our established spa. The ideal candidate is goal-oriented and growth-minded with a proven background in sales leadership, spa operations, and customer service.

Spa Sales Manager performance will be based on the following metrics:

Membership revenue growth -- key drivers are membership sales conversion and membership retention.

Gift card revenue growth -- key drivers are gift card sales conversion and average gift card value.

Service and product revenue growth -- key drivers are service provider hiring and retention, schedule capacity utilization, and average ticket value.

What you need to succeed in this role:

Relevant experience -- 2-3 years of successful sales leadership, preferably in the salon/spa, retail, or hospitality industry.

Flexible schedule – this role requires you to work various hours, including some evenings and weekends.

Effective leadership skills -- personal integrity and commitment, team-building, accountability for all, coaching and mentoring, listening and communication, analytical thinking, and inspirational.

What’s in it for you?

Salary plus uncapped bonus opportunity

Career growth opportunities

PTO

Complimentary spa services

Discount on retail products

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.