Spa Sales and Customer Service Associate

Hand & Stone - 109 Main St - Stoneham, MA

Spa Sales and Customer Service Associate

Stoneham, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Contests

    Employee rewards program/employee referral bonus

    KinderCare Childcare Discounts

    401(k)

    Opportunity for advancement

    Training & development

    Bonus based on performance

    Company parties

    Employee discounts

    Flexible schedule

    Spa and Membership Sales Associate

    $15-$16/Hour + Membership Sales Commissions + Bonuses

    Join a team where great customer service and sales skills are rewarded.

    Hand & Stone Massage and Facial Spa Stoneham, MA is seeking a motivated, energetic Spa Sales Associate to help create an outstanding experience for every guest who walks through our doors. This role is perfect for someone who enjoys building relationships, helping people prioritize wellness, and earning additional income through membership sales and guest engagement.

    As a Spa Associate You’ll

    Welcome guests and create a warm, professional first impression

    Answer phones and assist with scheduling appointments

    Educate guests on the benefits of massage and facial services

    Recommend memberships, upgrades, gift cards, and wellness services

    Build strong relationships with members and encourage retention

    Maintain accurate client records and appointment schedules

    Help keep the spa clean, organized, and welcoming

    Support the team in delivering an exceptional guest experience

    What We Offer

    $15-$16 per hour base pay

    Membership sales commissions

    Performance bonuses and sales incentives

    Flexible scheduling

    Employee discounts on spa services and products

    Employee referral bonuses

    Ongoing contests and rewards programs

    Positive, team-oriented work environment

    Growth opportunities within a nationally recognized spa brand

    What We're Looking For

    Customer service and/or sales experience preferred

    Comfortable recommending memberships and wellness services

    Strong communication and relationship-building skills

    Ability to multitask in a fast-paced environment

    Positive attitude and professional appearance

    Reliable, team-oriented, and goal-driven

    Available to work evenings, weekends, or peak business hours as needed

    If you enjoy helping people feel their best while earning commissions for your sales success, we'd love to meet you!

    SA421

    I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.