Spa Sales and Customer Service Associate

Hand & Stone - 2454 Lafayette Rd - Portsmouth, NH

Spa Sales and Customer Service Associate

Portsmouth, NH
Full Time
Paid
  • Responsibilities

    Benefits:

    Contests

    Employee rewards program/employee referral bonus

    Bonus based on performance

    Company parties

    Employee discounts

    Flexible schedule

    Free uniforms

    Opportunity for advancement

    Training & development

    Guest Experience & Membership Sales Associate

    Earn $15-$16/Hour + Membership Commissions + Bonuses

    Do you enjoy talking with people, building relationships, and helping customers find services they'll love? Hand & Stone Massage and Facial Spa Portsmouth, NH is looking for a Guest Experience & Membership Sales Associate to be the face of our spa and play a key role in growing our membership community.

    This is more than a front desk position. Successful Spa Associates connect with guests, recommend wellness services, and help clients make self-care a regular part of their routine.

    Why You'll Love This Role

    Competitive hourly pay: $15-$16/hour

    Membership sales commissions

    Monthly bonus opportunities

    Flexible full-time and part-time schedules

    Employee discounts on spa services and products

    Referral bonus program

    Fun team contests and incentives

    Professional, positive work environment

    Advancement opportunities within a growing company

    What You'll Be Doing

    Greeting guests and creating an exceptional first impression

    Scheduling appointments and managing the spa calendar

    Answering incoming calls and assisting clients with questions

    Introducing guests to membership options and spa services

    Promoting gift cards, upgrades, and wellness programs

    Supporting member retention through outstanding customer service

    Maintaining a clean, organized front desk environment

    Assisting with daily spa operations as needed

    What Makes You a Great Fit?

    Retail, hospitality, fitness, membership, or sales experience preferred

    Comfortable discussing memberships and asking for the sale

    Strong communication and customer service skills

    Friendly, outgoing, and confident personality

    Ability to multitask in a fast-paced environment

    Dependable, professional, and team-oriented

    If you're looking for a role where your customer service skills can translate into higher earnings through commissions and bonuses, apply today and join a team dedicated to helping people look and feel their best.

    SA256

    I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.