Spa Sales and Guest Service Associate
Benefits:
Bonus based on performance
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Job description:
At Hand & Stone Massage and Facial Spa, our goal is simple — to make every visit the best hour of our client’s month. Our Spa Sales Associates are the first and last impression for every guest, and play a key role in creating a welcoming, positive, and professional environment.
This role is perfect for someone who enjoys working with people, thrives in a fast-paced setting, and likes the opportunity to earn bonuses through great customer service and sales.
We are looking for someone friendly, dependable, and motivated who wants to grow with a strong and supportive team.
What You’ll Do as a Spa Sales Associate
Greet clients and create a warm, professional experience
Answer phones and help guests book appointments
Educate clients on memberships, services, and promotions
Recommend services and upgrades based on client needs
Help maintain a clean, organized, and calm spa environment
Work as part of a team to reach spa goals
Assist with outreach, follow-ups, and client communication
This position includes the opportunity to earn commission and bonuses through membership sales and guest retention.
What We’re Looking For in a Spa Sales Associate
Customer service, retail, restaurant, salon, or front desk experience preferred
Positive attitude and strong people skills
Comfortable talking with guests and making recommendations
Reliable, punctual, and team-oriented
Willing to work a mix of morning, evening, and weekend shifts
Sales experience is a plus, but we will train the right person
What We Offer for a Spa Sales Associate
Hourly pay + commission + bonus opportunities
Flexible scheduling with morning, mid, and evening shifts
Supportive team environment
Paid training
Growth opportunities into Lead Spa Associate and Management roles
Employee discounts on services and products
Most Spa Associates earn more with commission and bonuses.
Benefits:
Employee discount
Flexible schedule
Work Location: In person
Benefits:
Employee discount
Flexible schedule
Experience:
Spa Wellness: 1 year (Required)
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.