Spa Wellness / Sales Front Desk Specialist

Massage Heights - Kingwood

Spa Wellness / Sales Front Desk Specialist

Kingwood, TX
Part Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Flexible schedule

    Opportunity for advancement

    Training & development

    Wellness resources

    Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

    Benefits/Perks

    Flexible Scheduling

    Growth Opportunities

    Paid Training

    Digital Workspace

    Stunning Retreats

    Massage Heights Family Fund

    Employee Discounts

    Competitive pay with commission and bonus opportunities

    Schedule/Expected work hours

    Shifts vary

    Part-time position available

    Sundays required

    Days and evening shifts available

    Responsibilities

    Achieve monthly sales targets through membership, gift card, and retail sales

    Provide exceptional service by listening, communicating, and responding to guest’s needs

    Promote the therapeutic/wellness benefits of massage and skin therapy, as well as lymphatic drainage therapy

    Educate guests confidently and effectively about services and products

    Excellent phone etiquette with an upbeat tone and strong articulation

    Develop and maintain positive relationships with members of the team and guests

    Qualifications

    Exceptional guest service and communication abilities

    Previous experience in sales, retail, or guest services is required

    Proficient with basic computer software and quick to learn new systems

    Fast learner with a positive and energetic demeanor

    Strong critical thinking skills, especially in resolving customer conflicts

    Passionate about interacting with people and consistently delivering outstanding service

    Thrives in collaborative team settings

    Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

    Company Values

    Anything is Possible

    Lead with Heart

    Purpose over Pride

    Fiercly Obsessed with Success