Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

We are seeking a Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team Surgical Center in Addison, IL. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

Experience Required:

Must have a minimum of at least 6 months in a similar role.

A certification as a Medical Assistant is required.

Must speak Spanish and English.

Hours of operations:

The position is a Full time - position. The hours will be normally from 8:00 am to 4:00 pm Monday - Friday. except on Surgical days when hours will be needed to cover the Front Desk for check ins.

Responsibilities:

Patient Reception and Recovery Room:

Efficiently manage patient check-in and check-out processes.

Accurately verify patient information and insurance details.

Schedule and manage patient appointments.

Address billing inquiries and process payments.

Follow directions of OR Nurse Manager.

Clinical Support

Prepare the examination room and main cleanliness.

Accurately take and record vital signs.

Assist providers with medical procedures.

Perform basic diagnostic tests as needed.

Patient care and education:

Provide high-quality patient education regarding procedures and care.

Communicate effectively and empathically with patients.

Documentation and Records Manage

Maintain accurate documentation in electronic health records (EHR)

Complete forms related to worker’s compensation and personal injury cases.

Prepare and organize patient records and charts

Care Coordination

Coordinate patient care with other healthcare providers.

Follow up on referrals and external medical records.

Contribute to case management and care planning.

Specialized Tasks

Assist with occupational health assessments and documentation.

Communication and Coordination

Facilitate effective communication between staff and providers.

Act as a liaison to ensure smooth clinic operations.

Training and Development

Participate in ongoing training sessions

Assist in training new FD/MA staff.

Quality Assurance and Improvement

Engage in quality improvement initiatives.

Provide feedback to improve office procedures.

Key Competencies:

Attention to detail and organizational skills

Excellent verbal and written communication skills

Ability to multitask in a fast-paced environment

Strong interpersonal and teamwork abilities

What we are looking for:

A warm, approachable personality with a customer-focused mindset.

Ability to multitask and prioritize in a fast-paced environment.

A team player who can also work independently.

Reliable and punctual with a strong work ethic.

Pay range: $ 21.00 - $ 25.00 Must have a Medical Assistance Certificate