About Us: Doral Health & Wellness is dedicated to serving the Brooklyn, NY community with innovative, patient-centered care. We provide integrated health services in a modern medical office and are seeking a Spanish-speaking Discharge Coordinator / Medical Receptionist to join our growing team in Brooklyn, NY.

Position Overview: The Discharge Coordinator plays a vital role in supporting patients after treatment while also providing strong receptionist and front desk receptionist support. This role is ideal for someone experienced in healthcare administration, working as a medical receptionist, medical assistant, or in a medical office setting in Brooklyn, NY.

Compensation & Benefits:

• Pay rate: $21/hour
• Health, dental, and vision insurance
• Paid time off & holiday pay
• 401(k) retirement plan
• Life and disability insurance
• Additional benefits package

Key Responsibilities:

• Serve as the main discharge coordinator, ensuring smooth transition of care for patients in our Brooklyn, NY medical office.
• Protect patient health by developing recovery plans and completing discharge papers.
• Contact insurance carriers to process discharge summaries and confirm coverage.
• Audit medical records for compliance with healthcare and Brooklyn medical office standards.
• Meet with patients and families in Spanish to explain recovery instructions.
• Refer patients to rehabilitation, counseling, or physical therapy when needed.
• Provide receptionist duties including greeting patients, scheduling, answering phones, and assisting at the front desk receptionist area.
• Supervise and support the reception team and other Brooklyn medical office staff.
• Draft correspondence, maintain organized filing systems, and manage patient documentation.

Qualifications:

• Bilingual (English/Spanish) strongly preferred.
• Minimum 3 years’ experience as a discharge coordinator, medical receptionist, or front desk receptionist in a healthcare or medical office.
• Familiarity with EMR systems; experience with eClinicalWorks required.
• Strong organizational, communication, and multitasking skills.
• Prior experience as a medical assistant or in a Brooklyn medical office preferred.
• Ability to work compassionately with diverse patient populations.

Why Join Us? At Doral Health & Wellness in Brooklyn, NY, you’ll be part of a supportive healthcare team that values patient care, teamwork, and professional growth. If you have experience as a receptionist, medical receptionist, medical assistant, or discharge coordinator, this is a great opportunity to advance your career in a mission-driven Brooklyn medical office.

Apply today to join us as our next Discharge Coordinator / Medical Receptionist in Brooklyn, NY!