Benefits:

Free uniforms

Paid time off

Training & development

Medical Front Desk Receptionist – Full Time

We are seeking a reliable, professional, and friendly Medical Front Desk Receptionist to join our healthcare team. The ideal candidate is organized, comfortable working in a busy medical office, and committed to providing EXCELLENT customer service to patients.

This is a full-time, in-person position.

Responsibilities

Greet and check in patients in a friendly and professional manner

Answer and manage incoming phone calls

Schedule, confirm, and reschedule patient appointments

Verify patient demographics and insurance information

Collect copayments and other patient payments as needed

Assist with insurance eligibility and basic authorization/referral processes

Maintain accurate and up-to-date patient information in the electronic health record (EHR)

Scan, upload, and organize patient documents

Communicate with providers, medical assistants, and other staff regarding patient needs

Assist patients with forms, referrals, and general questions

Maintain patient confidentiality and follow HIPAA requirements

Perform other front-office and administrative duties as assigned

Required Qualifications

Minimum 1–2 years of medical front desk/reception experience in a medical clinic/physician's office

Fluent Spanish-speaking skills are required

Strong customer service and interpersonal skills

Professional and courteous communication skills

Experience scheduling patients and answering multi-line phone calls

Basic knowledge of health insurance verification and medical office procedures

Comfortable using electronic health record (EHR) systems and computers

Strong organizational and multitasking skills

Ability to work efficiently in a fast-paced medical office

Dependable, punctual, and able to work well as part of a team

Preferred Qualifications

Experience working with Medi-Cal and managed care health plans

Experience with referrals and prior authorizations

Familiarity with eClinicalWorks or similar EHR systems

Bilingual English/Spanish

Position

Job Type: Full-Time Schedule: Monday–Friday Work Setting: In-person medical clinic

We are looking for someone who is dependable, patient-focused, and interested in becoming a long-term member of our team.

Qualified candidates are encouraged to apply with a current resume.