Remote Patient Monitoring (RPM)/Chronic Care Management (CCM) Manager
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Job Summary
We are seeking a Remote Patient Monitoring (RPM)/Chronic Care Management (CCM) Care Manager who will be responsible for overseeing our RPM and CCM program. In this fully remote, flexible, role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices.
Responsibilities
Collaborate with physicians, patients, families, and healthcare staff
Coordinate a variety of healthcare programs
Review daily measures
Oversee a monthly patient roster, ensuring comprehensive care for each individual
Aiming for a patient engagement rate of 90% or higher
Develop individualized care plans
Educate patients on their healthcare options
Provide one-on-one coaching, create goals, and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease.
Recruit and train staff
Qualifications
Previous experience as a Care Coordinator in RPM/CCM or in a similar position is preferred
Comprehensive knowledge of Hypertension, Diabetes, Hyperlipidemia, COPD, Obesity, Arthritis, Chronic Kidney Disease, Asthma
Active Certification as a Medical Assistant from an accredited association. (AAMA, AAH, AMT, NHA, NAHP or NCCT)
Active compact multi-state LPN/LVN License.
Active health coaching certification (NBHWC, NSHC, ACE Advanced) preferred
Fluency in second language is a plus
Strong problem-solving and organizational skills
Ability to manage multiple projects or tasks and prioritize appropriately
Ability to work in fast-paced situations and make sound decisions quickly
Excellent interpersonal skills and high level of compassion
Strong verbal and written communication skills
Comfortable learning and using EHR platforms
This is a remote position.