Remote Patient Monitoring (RPM)/Chronic Care Management (CCM) Manager

ROCKLAND FAMILY MEDICAL CARE

Remote Patient Monitoring (RPM)/Chronic Care Management (CCM) Manager

Brooklyn, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Flexible schedule

    Health insurance

    Opportunity for advancement

    Paid time off

    Benefits/Perks

    Flexible Scheduling

    Competitive Compensation

    Careers Advancement

    Job Summary

    We are seeking a Remote Patient Monitoring (RPM)/Chronic Care Management (CCM) Care Manager who will be responsible for overseeing our RPM and CCM program. In this fully remote, flexible, role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices.

    Responsibilities

    Collaborate with physicians, patients, families, and healthcare staff

    Coordinate a variety of healthcare programs

    Review daily measures

    Oversee a monthly patient roster, ensuring comprehensive care for each individual

    Aiming for a patient engagement rate of 90% or higher

    Develop individualized care plans

    Educate patients on their healthcare options

    Provide one-on-one coaching, create goals, and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease.

    Recruit and train staff

    Qualifications

    Previous experience as a Care Coordinator in RPM/CCM or in a similar position is preferred

    Comprehensive knowledge of Hypertension, Diabetes, Hyperlipidemia, COPD, Obesity, Arthritis, Chronic Kidney Disease, Asthma

    Active Certification as a Medical Assistant from an accredited association. (AAMA, AAH, AMT, NHA, NAHP or NCCT)

    Active compact multi-state LPN/LVN License.

    Active health coaching certification (NBHWC, NSHC, ACE Advanced) preferred

    Fluency in second language is a plus

    Strong problem-solving and organizational skills

    Ability to manage multiple projects or tasks and prioritize appropriately

    Ability to work in fast-paced situations and make sound decisions quickly

    Excellent interpersonal skills and high level of compassion

    Strong verbal and written communication skills

    Comfortable learning and using EHR platforms

    This is a remote position.