Job Description

WHAT WILL I BE DOING DAY TO DAY?

• RESEARCH: Designing questionnaires and research/sample designs, often under time-constraints, recommending appropriate methods to meet clients’ research objectives, aiding in the reporting and communication of findings 
• CLIENT COMMUNICATION: Liaising effectively with clients and collaborators whilst being the main day-to-day contact for both projects and particular clients
• PROJECT MANAGEMENT: Coordinating and managing different tasks to ensure projects run smoothly and effectively, and delivered accurately and on time
• PEOPLE MANAGEMENT: Ensuring your team is supported, challenged, and continuing to grow.
• PRICING: Costing quantitative projects (with some assistance) across B2B & B2C, domestic and international, and omnibus & targeted research, showing a developing understanding of how different project components are costed
• STAKEHOLDER INTERACTION: Where necessary, working with and managing research suppliers to ensure accurate data collection that is in-line with YouGov’s methods, whilst keeping costs reasonable
• COMMERCIAL RESPONSIVENESS: Dealing with speculative enquiries, interpreting requirements of a research specification effectively, and being able to write proposals with minimal guidance in order to win projects
• ANALYSIS AND REPORTING: Accurately interpreting clients’ final data, employing attention to detail and knowledge of statistics to recognize when findings are inaccurate or unclear, and guiding them through the results in YouGov’s data analytics software
• PRESENTATIONS AND COMMERCIAL EXPERIENCE: Visiting, calling and engaging with clients and would-be clients to get them excited about our research solutions

Qualifications

DEMONSTRATED KNOWLEDGE AND EXPERIENCE

• People management experience, with the ability to coach, develop and mentor reports, including experience of managing difficult conversations
• A track record of high-quality quantitative research design and delivery across multiple methods
• Experience balancing priorities for multiple stakeholders
• Commercial/research acumen (including examples of commercial success and project troubleshooting)
• Experience of managing through change (desirable, not essential)
• Strong ability to mentor and coach

TECHNICAL SKILLS AND QUALIFICATIONS

• 3-5 years market research experience
• Quantitative research design; advanced analytics (e.g.max diff, conjoint etc.) a plus
• Effective communication and stakeholder management skills
• Omnibus or fast-turn research experience a plus
• People management experience desired

BEHAVIORAL COMPETENCIES

• Excellent people-management skills, with a passion for developing others 
• Ability to identify and effect change & improvements with those who report to you and on behalf of a whole team

Additional Information

WHAT’S IN IT FOR ME?

The opportunity to apply your research skills across a broad range of prestigious clients’ needs. YouGov’s Research team works together and with other teams to produce research for organisations from many sectors. Across business, the media and the general public, YouGov’s research is a trusted source of information.

You will work with the best – your teammates - and get to see your own research projects used in key decision making and to gain coverage UK media and beyond.

It’s a busy, fun, hard-working team where the right candidate will see their confidence and research ability grow and grow, leading to great progression in the field of data collection & research.