Job Description

OVERVIEW: The Digital Investment Manager is responsible for supporting day-to-day investment operations for Digital Media across client teams. The Manager will work on a variety of accounts and will learn digital systems, data needs, media buy the structure and how to implement process improvements. The ability to problem-solve and work well with various internal and external teams is a critical aspect of this role.

This role provides the opportunity to work on cross-agency projects that drive business goals (both for Starcom and our clients) and increase efficiency across the agency.

ROLE OBJECTIVES: •    Implement processes to improve the work required for digital buying, client billing, and digital reconciliation •    Develop processes to ensure data integrity and implement across the agency •    Develop a strong understanding of the systems used such as Mediaocean–Prisma digital buying tool, Ad Servers/Verification, DSPs, Social Platforms, DMPs, and internal proprietary tools •    Serve as escalation point for teams to help troubleshoot operational issues •    Provide ideas and solutions for pain points/problems in processes; work alongside internal and external teams to develop best practices, enhancements, and tools to improve  •    Determine and activate how to deliver necessary data to teams for various reporting purposes   •    Ensure proper digital contracts and terms are in place with vendors, evaluate IO notes requested by vendors •    Share best practices and learn from other teams in Publicis to ensure consistency and best work product across The Groupe •    Build and maintain strong relationships across multiple internal teams and leadership •    Maintain relationships with vendors to ensure trust and confidence with our buying partners  •    Manage vendor-side billing and maintain close oversight of open items clearing •    Cultivate a team-focused mentality across the larger Investment Operations team  •    Responsible for the management, development, and mentorship of Associates/Sr. Associates

Qualifications

MINIMUM QUALIFICATIONS:  •    Bachelor’s degree in marketing, advertising, communications, consumer insights or equivalent and 3+ years of related experience  •    Ability to work independently and collaboratively with diverse groups •    Excellent verbal and written communication skills •    Technical proficiency in Microsoft Office Suite with a heavy focus on Excel •    Knowledge of agency billing process (client-side and/or vendor-side) •    Knowledge of digital planning and buying process with an understanding of various vendors, different cost methods, various reporting, and delivery validation •    Strong quantitative skills, including analytical abilities and math proficiency •    Willingness to learn and create solutions that challenge the status quo •    Exceptional critical thinking and problem-solving abilities with the ability to think unconventionally in proposing solutions •    A proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlines •    Strong attention to detail •    Proven experience in effectively coaching and developing others  

Additional Information

All your information will be kept confidential according to EEO guidelines.