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Retail Assistant Manager

Spark Wireless

Retail Assistant Manager

Douglasville, GA +4 locations
Full Time
Paid
  • Responsibilities

    Job Description:

    The Spark Wireless Retail Assistant Manager (RAM) assists the Retail Store Manager in sales, management and operations of the store as directed. The RAM is expected to maximize sales and profits through exceptional customer service, team member coaching, training and development, and expense control. The ideal candidate must have the ability to multi-task and provide support and leadership to the store team.

    Responsibilities:

    Customer execution: delivering and ensuring the Un-Carrier experience with all customers

    Personal Sales: Setting the standard for performance through demonstration of the Un-Carrier Interaction Model and sales achievement

    Assist with recruiting, hiring and developing an effective sales team

    Build skills and successes through continued coaching and performance assessment conversations

    Train team on retail wireless systems, products, plans, promotions and sales techniques

    Support and utilize T-Mobile and Spark productivity tools

    Adhere to Spark and T-Mobile policies, procedures and processes

    Deliver financial results based on specific performance and experience objectives

    Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards

    Maintain a neat, clean organized store environment at all times

    Drive operational efficiencies to help minimize risk and protect store assets

    Identify ways to manage and control store expenses

    Maintain proper inventory management procedures

    Keep abreast of the rapidly evolving wireless industry and T-Mobile technology

    Qualifications:

    Successful leadership experience preferred

    Excellent communication skills (both written and verbal)

    Ability to lead and coach to deliver financial results

    Bachelor’s degree preferred

    Enthusiasm about wireless industry

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

    Candidates are required to pass a criminal background check before beginning employment.

  • Locations
    Montgomery, AL • Winter Haven, FL • Palm Harbor, FL • Douglasville, GA • Jackson, MS