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Mobile Expert Full Time

Spark Wireless

Mobile Expert Full Time

Marietta, GA
Full Time
Paid
  • Responsibilities

    Job Description:

    As a Mobile Expert (ME), you are the face of Spark Wireless and T-Mobile to the customer. Our MEs deliver a strong, genuine customer experience that encourages our customers to recommend the T-Mobile brand to friends and family. ME delivers results by selling to our customer’s needs, positively impacting stores sales and profits, and their earning potential.

    Responsibilities:

    Serve the customer by providing an Un-Carrier experience and developing positive customer relationships

    Ensure all customer needs are met or exceeded before customer leaves the store

    Deliver financial results based on specific performance and experience objectives

    Prepare yourself with superior knowledge on all products and services

    Support and utilize T-Mobile and Spark productivity tools

    Adhere to Spark and T-Mobile policies, procedures and processes

    Maintain a neat, clean organized store environment at all times

    Complete operational tasks as needed

    Qualifications:

    Successful customer service or sales experience

    Excellent communication skills (both written and verbal)

    Basic Computer Skills

    Enthusiasm about wireless industry

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

    Candidates are required to pass a criminal background check before beginning employment.