Job Description:
The Spark Wireless District Manager (DM) provides leadership and management for seven - ten retail locations in a designated area. The DM is responsible for maximizing sales and profits, creating a high -performance sales culture, providing excellent customer service and ensuring customer satisfaction through effective leadership of all store/retailing activities in that District. The ideal candidate must have the ability to multi-task and provide leadership and support to their team members.
Responsibilities:
Provide influence that delivers impact for financial results based on specific performance and experience objectives
Ensure all retail locations meet or exceed sales goals through consistent growth and profitability of the market
Use financial data and reports to identify and act upon sales opportunities
Create and implement effective plans and objectives that align with Spark and T-Mobile strategy
Recruit, hire and develop a team of effective store leaders and sales staff
Prioritize and invest time in each RSM based on tenure and skill level
Build skills and successes through continued coaching and performance assessment conversations with team members
Schedule, prepare and deliver effective meetings to cover strategy, priorities and initiatives
Lead a consistent and motivating recognition program within the District
Identify local marketing opportunities to drive traffic and awareness; promote community involvement
Execute and enforce Spark and T-Mobile processes, procedures and policies
Responsible for efficient store operations, identifying ways to manage and control store expenses
Hold self and team accountable for all results and aspects of the business
Create a team of early adopters who know and understand that speed to execution is a critical element of overall success
Qualifications:
Demonstrated financial results in sales and multi-store management
Track record of high sales and revenue performance
Strong communication (both written and verbal) and interpersonal skills
Advanced personnel training, coaching and development skills
Talent for motivating a successful sales team
Proven operational and financial performance management
Minimum 2 years successful store/ sales management experience
Proven competency with Microsoft suite of products
Bachelor’s degree preferred
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Candidates are required to pass a criminal background check before beginning employment.