Sparrow Company, an executive search and staffing firm, has an immediate opening for a Dispatcher with one of our clients in Rialto, CA. This is a temporary to hire opportunity. Salary is $18-$20 per hour
Job Summary
The Dispatcher is responsible for coordinating activities of employees engaged in delivering products.
Job Responsibilities
- Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading times
- Confers with customer services representative regarding scheduled times for customer deliveries
- Generates invoices, delivery tickets, and related shipping documents
- Assigns drivers for scheduled deliveries of concrete products
- Generates reports of cash and charge sales
- Strives to meet customer expectations without exception and achieve highly positive customer satisfaction survey results consistent with strategic objectives
- Jointly coordinates with operations and sales to resolve problems and improve quality of service
- Develops working relationships with internal customers in order to ensure customer needs are addressed
- Records quantity of sand, cement, gravel, and water required for each mix on loading ticket
- Prepares invoices, delivery tickets, relating shipping documents, and assigns drivers for scheduled deliveries
- Prepares cash and charge sales reports for shipments from drivers
- Maintains radio contact with drivers to expedite deliveries
- May recommend to management improvements in procedures to improve customer service
- Adhere to all company and O.S.H.A. rules and regulations at all times and wear proper safety equipment while on plant grounds
- Meet or exceed company safety standards
- Perform other job responsibilities as assigned by management
Qualifications
- 1 year of dispatching experience preferred
- Bilingual in English and Spanish preferred
Days: Monday thru Friday
Hours: 8:00am to 4:30pm (30 min lunch)
Possibility for overtime, computer skills a must (excel, word, etc.), dispatch experience preferred (any industry ok), customer service.