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Administrative Assistant/Dispatcher

Sparrow Company

Administrative Assistant/Dispatcher

Rialto, CA
Full Time
Paid
  • Responsibilities

    Sparrow Company, an executive search and staffing firm, has an immediate opening for a Dispatcher with one of our clients in Rialto, CA. This is a temporary to hire opportunity. Salary is $19-$21 per hour

    Job Summary

    The Administrative Assistant/Dispatcher is responsible for coordinating activities of employees engaged in delivering products.

    Job Responsibilities

    Organize and schedule appointments

    • Plan meetings and take detailed minutes
    • Assist in the preparation of regularly scheduled reports
    • Develop and maintain a filing system
    • Update and maintain office policies and procedures
    • Do purchase orders
    • Provide general administrative support.
    • Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading times
    • Confers with customer services representative regarding scheduled times for customer deliveries
    • Generates invoices, delivery tickets, and related shipping documents
    • Assigns drivers for scheduled deliveries of concrete products
    • Generates reports of cash and charge sales
    • Strives to meet customer expectations without exception and achieve highly positive customer satisfaction survey results consistent with strategic objectives
    • Jointly coordinates with operations and sales to resolve problems and improve quality of service
    • Develops working relationships with internal customers in order to ensure customer needs are addressed
    • Records quantity of sand, cement, gravel, and water required for each mix on loading ticket
    • Prepares invoices, delivery tickets, relating shipping documents, and assigns drivers for scheduled deliveries
    • Prepares cash and charge sales reports for shipments from drivers
    • Maintains radio contact with drivers to expedite deliveries
    • May recommend to management improvements in procedures to improve customer service
    • Adhere to all company and O.S.H.A. rules and regulations at all times and wear proper safety equipment while on plant grounds
    • Meet or exceed company safety standards
    • Perform other job responsibilities as assigned by management

    Qualifications

    • 1 year of administrative/dispatching experience preferred
    • Bilingual in English and Spanish preferred
    • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
    • Excellent time management skills and the ability to prioritize work
    • Attention to detail and problem solving skills
    • Excellent written and verbal communication skills
    • Eager to work and learn