Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Vision insurance
Overview Atlas Rental Property is one of the fastest growing property management companies in the Southeast. We currently manage approximately 1800 rental properties in North and Central Alabama as well as Chattanooga, Tennessee with plans to continue expansion in new and adjacent markets. We are seeking an experienced Maintenance Operations Manager to oversee the administrative office staff, moveout team, remote market leaders and technicians as well as billing, onboarding and oversight of internal and external vendors in partnership with the Director of Maintenance. This is a fully in-office role that reports to our Birmingham corporate headquarters.
PLEASE NOTE: Viable candidates will receive an email response with an invitation to take our assessment as the next step in the application process. Please be on the look out for this communication and be sure to check your SPAM folder.
The Maintenance Manager will assist in maximizing Maintenance Department profitability and ARP occupancy BY:
Recruit, train and manage maintenance technicians for remote locations
Recruit, train and manage Maintenance Department office support staff
Utilize daily and weekly reporting functions to report numbers and share data
Utilize daily and weekly reporting functions to ensure all work orders are assigned and completed or closed out based on request
Ensure tenant WO requested repairs are completed in a timely and cost effective manner
Accounts receivable and payables for all repairs completed
Assist team with complex orders or evaluation of large scale renovations / repairs
Determine and resolve warranty issues
Follow process and guidelines for large post sale repairs and owner concessions
Management/oversight of personnel (office support staff, vendors, and VAs) responsible for:
Overseeing WO input, prioritizing and handling/closing each order in an efficient and timely manner
Ensure that techs and contractors create and use the most efficient routes to maximize time efficiency
Contract vendors for work not performed by staff, and oversee and approve all vendor work
Ensure staff remains on schedule in preparing recently vacated units for new rental
Auditing quality monthly to monitor work output
Oversight on inspection process
Facilitate team meetings to ensure cohesiveness and accountability
Order parts and supplies as needed
Inform Investor Relations team on the overall condition of the property and coordinate resolution of outstanding issues
Hear resident complaints and resolving them in the best manner possible
Communicate with tenants when necessary
Onboard vendors and ensure they meet insurance requirements
Work on-call as required
Perform other miscellaneous duties as assigned
Work with Maintenance Director in duties for all Atlas rental properties
Experience/Technical Requirements:
High school diploma or GED
Minimum 3 years of experience in working in a maintenance or construction adjacent role
Minimum 1 year of experience in management/leadership of others
Valid driver's license and clean driving record
Knowledge and ability to learn the process of the repair and maintenance of household appliances, plumbing, and lighting fixtures
Other Requirements:
Excellent communication skills
Ability to clearly communicate with residents, vendors, and co-workers in a friendly and professional manner
Strong Problem Solving Skills
Ability to learn and adapt to new technology quickly
Proven track record in confident decision making
Ability to function well as part of a team and experience managing a team is a plus
Strong multi-tasking and organization skills
Ability to work in disagreeable conditions, both outside and inside, for extended periods of time
This position will require travel to remote markets for tech and vendor meetings, review of work and working with market leaders.
Total Compensation The compensation package for this role includes a base annual salary of $65,000-70,000 DOE as well as the potential for performance bonus up to 20% after six months in role. We offer a comprehensive benefits package including PTO accrual that begins on day one and 401K with employer contribution after one year of service. We observe eight paid holidays in addition to PTO accrual and we offer paid parental leave after one year.