Experienced Restaurant Host & Floor Lead

CULINARY INVESTMENTS

Experienced Restaurant Host & Floor Lead

Royal Oak, MI
Full Time
Paid
  • Responsibilities

    Speakeasy Host & Floor Lead

    Thursday–Saturday Evenings | $18–$20/hour

    Johnny's Speakeasy is looking for a confident, organized and hospitality-driven Host & Floor Lead to oversee our door, reservations and guest flow Thursday through Saturday evenings.

    What You'll Do

    Reservations & Guest Experience

    Review upcoming reservations before service to anticipate large parties, special requests, VIPs, seating challenges and potential timing issues

    Rotate seating between servers as evenly as possible while also considering pacing, guest experience and what's happening on the floor

    Manage walk-ins and communicate realistic wait times confidently

    Monitor and efficiently respond to our guest text line during service

    Read and communicate reservation notes, celebrations, special requests and other important guest information

    Floor Leadership

    Communicate clearly with servers, bartenders and management regarding reservations, pacing, guest needs and changes throughout the evening

    Run pre-shift meetings and communicate reservations, large parties, VIPs, specials, events, 86'd items and other important service notes

    Confidently handle routine table concerns, reservation misunderstandings and guest issues while recognizing when a situation should be escalated to management

    Assist with closing responsibilities 1–2 nights per weekend

    Food & Beverage Knowledge

    Strong food and beverage knowledge is a plus.

    We have an extensive wine, whiskey, spirits and cocktail program, and while you don't need to know everything on day one, we're looking for someone who is interested in learning and comfortable developing their knowledge.

    Who We're Looking For

    You'll be a great fit if you are:

    Highly organized and comfortable managing several things at once

    Naturally able to think ahead and anticipate what's coming next

    Warm, personable and confident with guests

    Self-aware enough to recognize when a situation needs management involvement

    A clear communicator who can provide direction without creating unnecessary tension

    Reliable and comfortable taking ownership of your role without constant supervision

    Willing to jump in and help the team when needed — this is not a "stand behind the host stand all night" position

    Experienced in restaurant hosting, serving, bartending, floor leadership or another high-volume hospitality environment

    Schedule

    Thursday–Saturday evenings

    Availability to close 1–2 nights per weekend is required.

    Compensation

    $18–$20/hour, depending on experience.

    We're looking for someone who genuinely enjoys hospitality and gets satisfaction from making a complicated night run smoothly.

    If you're the kind of person who looks at a packed reservation book and immediately starts figuring out the puzzle, we'd love to hear from you.