Job Description

WHY JOIN SPEARHEAD MOBILITY?

Learn more, earn more! Join a growing company with start-up enthusiasm. Help us upend the wireless retail market as an exclusive AT&T partner. 

Teamwork, trust, service, mentorship, and empowerment — these are the qualities engrained in our family culture we’re inviting you to join. Work with people who love their job, want to make a difference to others, and see unlimited opportunities in individual and team success! 

WHAT IS YOUR ROLE?

As a Sales Manager, you will own the overall experience, providing wireless and entertainment solutions to our in-store and at-home guests. You will drive sales, lead team members and maintain an awe-inspiring store environment that will make any store manager jealous! 

You will mentor and grow your team, provide others with advancement opportunities, and be rewarded with a competitive base salary, store bonuses, and a fun work environment!

AS A SALES MANAGER, YOU WILL RECEIVE:

• Competitive compensation
• Mentoring
• Performance based cash bonuses 
• Annual Sales Trip 
• 57% discounts on AT&T plans up to 5 lines
• Professional development & opportunities for career advancement
• Medical / Dental / Vision
• Paid Time-Off
• 401K 
• Health Savings Account (Employer contributions)
• Life insurance
• Long-Term Disability (LTD) Insurance
• Start-up / Family culture
• Employee Assistance Program (counseling on health and wellness, work life balance, and concierge services)
• Corporate discounts (concert & sporting event tickets, restaurants, hotels, gyms, childcare, rental cars, and more!)

 DUTIES AND RESPONSIBILITIES:

• Create an enthusiastic and high-performance sales team with a culture of fun, empowerment, excitement, and growth!
• Identify ways to increase sales and motivate the sales team to meet monthly sales goals.
• Clearly communicate and explain the incentives, compensation plan, and sales targets to the team.
• Lead all operations of AT&T sales & services for both in-store and at-home guests.
• Cultivate an outstanding guest experience — provide guests with professional wisdom and advocate for the most appropriate products and AT&T solutions to meet their needs. 
• Create a professional and friendly atmosphere for all guests in-store, on the phone, and out in the field.
• Develop and maintain business relationships within the community. 
• Lead marketing efforts to solicit and promote new business inside and outside of the retail store.
• Merchandize & maintain product inventory and cash management operations while maintaining a world-class retail environment.
• Hire, train, and motivate a team that will surpass all other teams in sales and guest experience!
• Demonstrate integrity and respect when interacting with guests and co-workers.
• Troubleshoot and diagnose wireless products through service & repair procedures.

REQUIREMENTS:

• Associates or bachelor’s degree preferred
• 1- 3 years in a leadership sales role
• 2+ years preferred in a wireless retail sales role
• Excellent communication, interpersonal, and effective problem-solving skills
• Strong organizational, time management, and leadership skills
• Professional, energetic, motivated, and positive attitude
• Intermediate math, internet, and technology skills
• Previous experience in sales, hospitality, restaurant, or service industry preferred
• Availability of flexible scheduling to include days, evenings, and weekends
• Good driving record & reliable transportation
• Excellent references; must pass a background check
• This position involves sitting, standing, walking, reaching, bending and light to moderate lifting 
• Must be at least 18 years of age