Job Description

The purpose of this job is to perform routine activities related to employee relations, policy and compliance matters.

• Assign, monitor and investigate team members and guest complaints; escalate when necessary
• Monitor background and MVR results and respond to concerns from the background check adjudication process; escalate when necessary
• Resolve team member common operational questions and concerns; escalate when necessary
• Collaborate with HRBPs and business leaders to resolve team member and guest issues
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
• Compile document requests as they relate to employee relations, DOL, EEOC and litigation threats
• All other duties as assigned.

Qualifications

• This position requires candidates to be legally authorized to work in the United States without employer sponsorship.
• Bachelor's Degree or Equivalent
• Minimum one (1) year experience in human resources related field preferred
• General knowledge of all company policies
• General knowledge of federal and state laws concerning labor relations
• Intermediate Microsoft Office skills
• Strong organizational skills with attention to detail
• Ability to remain objective, calm, tactful, and persuasive in controversial and/or confrontational situations
• Ability to communicate and interact effectively with different levels of the organization to negotiate, problem solve, complete projects and influence decision making
• Self-motivated with ability to work both independently and within teams in order to establish and meet deadlines, goals, and objectives
• Demonstrate integrity and ethical behavior including but not limited to confidentiality

Additional Information

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

All your information will be kept confidential according to EEO guidelines