Job Description

The purpose of this Knoxville, TN based job is to investigate and resolve incidents of liability claims presenting exposure to the company.

** Responsibilities** :

• Investigate incidents presenting exposure to the company
• Manage, document, analyze, negotiate, and settle claims for resolution
• Manage and control claim related documentation including Personally Identifiable Information (PII) and Health Insurance Portability and Accountability Act (HIPAA) related information
• Evaluate and settle liability claims within adjuster independent settlement authority
• Manage litigation to obtain favorable outcome and resolution
• Resolve customer claims while minimizing potential for conflict
• Focus on loss prevention and hazard elimination during claims handling and propose initiatives to proactively minimize risks
• Process subrogation claim on property damage in cases of the company as a collateral source
• Provide reserve recommendation for internal claims and budgeting purposes
• Resolves conflicts with claims in collaboration with senior or more tenured adjuster
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules, regulations, policies, and procedures
• Complete other duties as assigned

Qualifications

• High school diploma or equivalent certification required
• Bachelor’s degree in business or related field preferred
• Minimum three years’ experience in related work experience preferred
• Intermediate Microsoft Office skills
• Strong problem solving and conflict resolution skills
• Ability to handle multiple tasks, meet deadlines, and work independently
• Ability to work in a fast-paced environment
• Professional demeanor in all forms of communication, with emphasis on negotiation skills
• This position requires candidates to be legally authorized to work in the United States without employer sponsorship
• We are seeking applicants with a local presence in Knoxville, TN or the surrounding communities.

Additional Information

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

All your information will be kept confidential according to EEO guidelines