Specialist II, Learning and Development

Pilot Company

Specialist II, Learning and Development

Knoxville, TN
Full Time
Paid
  • Responsibilities

    Job Description

    The Specialist II, Learning and Development will perform routine new hire onboarding in support of the Strategic Sales team. This role will also play a crucial role in enhancing the skills and performance of our sales team through the delivery of comprehensive training programs.

    In this role you will:

    • Facilitate the training of new Sales representatives on sales techniques, standard operating procedures, sales specific technology, and customer service best practices.
    • Conduct dynamic and interactive training sessions, workshops, and role-playing exercises that foster a positive learning environment that encourages participation, collaboration, and skill application.
    • Maintain team member training records
    • Collect feedback from participants and management to continuously improve training programs and measure their impact on sales performance.
    • Follow the training curriculum as assigned.
  • Qualifications

    Qualifications

    • Bachelor's degree or equivalent required
    • Minimum three years experience
    • Intermediate Microsoft Office skills
    • Intermediate Customer Relation Management (CRM) software preferred.
    • Basic knowledge of fuel and trucking industry preferred
    • Thorough knowledge of company products and offerings
    • Requires expanded conceptual knowledge in own area
    • Applies understanding of business drivers
    • Responsible for providing guidance for colleagues with less experience
    • Solves problems in straightforward situations
    • This position requires candidates to be legally authorized to work in the United States without employer sponsorship.

    Additional Information

    • Nation-wide Medical Plan/Dental/Vision
    • 401(k) Flexible Spending Accounts
    • Adoption Assistance
    • Tuition Reimbursement
    • Weekly Pay

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