Job Description
Job Title: Specialist Technician
FLSA Status: Exempt
Department: Technical Service Group
Reports to: Manager, Measurement and Automation
Location: US Remote
General Description / Purpose:
Provide field support to Lease Operations, R&D, and OEM Customers around the world. Serve to focus efforts toward coordination and fulfillment of successful field operations tests while maintaining customer needs and minimizing interference with daily operations.
ESSENTIAL JOB FUNCTIONS:
Communication
Leadership
Lead up to 12 people to safely complete upgrade and overhaul projects involving programming, electrical, and fluid power tasks. Provide work direction to operators in conducting technical repairs.
Assist, train, and observe Field Technician performance for use in evaluations as related to job performance.
Schedule machine Technician visits using EAM work order system or by using a generated Technician list from machine Managers.
Operational Excellence
Apply advanced knowledge to utilize Rockwell Automation software to read PLC (Programmable Logic Controllers) and HMI (Human Machine Interface) software as well as electrical, hydraulic, and pneumatic schematics to troubleshoot equipment problems to ensure maximum productivity and safe operation of specialized railroad equipment.
Troubleshoot, diagnose, and repair problems with machine control systems that include device level networks such as Ethernet TCP/IP, Modbus RTU/TCP-IP, J1939, CAN Bus, RSNetworx for ControlNet and RSNetworx for DeviceNet to assist in reducing equipment downtime.
Responsible for diagnosing problems, estimating repair costs, ordering parts, minimizing re-work, proper use and care of tools and equipment, on-the-job safety practices, and proper job documentation including technical report writing.
Design, develop, and deliver both classroom and on-the-job training for internal and external customers that incorporate electronic media presentations and hands-on simulations.
Complete projects accurately to specifications within performance standard guidelines as set by Loram: repair time, quantity of repairs/labor efficiency and other measures.
Analyze key performance indicators and interpret historical data systems’ performance to identify, recommend, and implement design changes and modifications that reduce life-cycle costs, improve machine productivity, and/or enhance safety of personnel or the environment.
Has the ability and desire to approach technical education as a life-long process to stay current in the field including PLC Programming, Power and Controls Systems, Laser Measurement Technology, Industrial Computing, and Data Analysis while maintaining related certifications and credentials and exhibiting a high level of job performance.
Qualifications
REQUIRED QUALIFICATIONS:
Education: Associates Degree in Automation, Fluid Power, Electronics, Robotics, Computer Science, or similar
Experience:
*7+ years equivalent combination of education and experience in Fluid Power, Electronics, Robotics, Computer Science, troubleshooting PLC and HMI software, electrical, hydraulic, and/or pneumatic circuits using schematics and diagrams.
Licenses/Certifications: Maintain Railroad Certifications,
Knowledge, Skills and Abilities:
PREFERRED QUALIFICATIONS:
Education: Bachelor’s Degree in Electrical Engineering or Software Engineering.
Experience:
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information
Equal Opportunity Employer:
Loram is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace. We make all employment decisions based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other characteristic protected by applicable laws in the countries where we operate, including the Equality Act 2010 in the UK, relevant U.S. federal, state, and local laws, Brazil’s anti-discrimination provisions under the Consolidation of Labor Laws (CLT) and Federal Constitution, India’s Equal Remuneration Act and Rights of Persons with Disabilities Act, Australia’s Fair Work Act 2009 and applicable state and territory legislation, and Canada’s human rights protections under the Canadian Human Rights Act and applicable provincial or territorial laws.
Benefits:
Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.
Compensation:
Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.