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Strategic Account Manager- Jacksonville

Mud Bay

Strategic Account Manager- Jacksonville

Olympia, WA
Full Time
Paid
  • Responsibilities

    DELIVERY DRIVERS ARE VITAL IN OFFERING THE MUD BAY EXPERIENCE TO CUSTOMERS OUTSIDE OF OUR STORES. THEY IMPACT EVERY COMMUNITY THEY DELIVER TO BY GOING ABOVE AND BEYOND FOR CUSTOMERS IN THE PLACES THEY LIVE. THEY REPRESENT MUD BAY WHILE IN AND AWAY FROM OUR RETAIL STORES, GAINING CUSTOMERS ALONG THE WAY. DELIVERY DRIVERS ARE FLEXIBLE, FRIENDLY, AND FOCUSED ON PROVIDING EVERYONE THEY SEE OR DELIVER AN OUTSTANDING EXPERIENCE.

     

    THE WORK WE EXPECT OUR HOME DELIVERY DRIVER TO DO INCLUDES...

    • Delivering a wide variety of items to different addresses and through different routes daily

    • Follow routes and time schedules effectively.

    • Being able to navigate GPS and routing tools daily

    • Picking orders for customers and verify orders picked by store staff for accuracy

    • Loading, unloading, preparing, inspecting, and operating a delivery vehicle 

    • Maintaining cleanliness, organization, and attractiveness of delivery area and vehicles.

    • Working well independently without a leader present at all times

    • Being efficient and timely without sacrificing an excellent customer service experience

    • Providing a happy and gracious experience for all customers in their communities

    • Making decisions based on sound judgment and Mud Bay’s mission and values

    • Possessing an open mind and thriving in an environment of uncertainty

    • Helping their team learn and grow by providing feedback and open communication often.

    • Contributing to a team that celebrates differences and works together in a fun environment

    • Providing support to the store when available (e.g., before or after delivery duties are complete). Responsibilities in the store include:

    • Providing a happy, educational and fun experience for all who visit our stores

    • Thriving in a retail environment and will engage dog and cat owners in conversation, connect with them on a personal level, and help them find solutions to fulfill the needs of their animals

    • Contributing to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats

    • Performing transactions at the point of sale accurately and efficiently.

    • Enjoying learning and wanting to learn continuously about dogs, cats, and small animals

    • Maintaining cleanliness, organization, and attractiveness of the store's sales and support area.

    • Maintaining inventory, including receiving, rotating, restocking, and facing.

     

    Wage Range: $14.50 to $16.30 DOQ

     

    98512

    98516

    98503

    Required Skills

    THE PERSON WE ARE LOOKING FOR TO BECOME OUR DELIVERY DRIVER MUST BE... 

    18 years or older

    Able to lift 45 pounds 

    Competent with basic math and comfortable using computers, calculators, and 10 keys

    Passionate about continuously learning about dogs, cats, and small animals 

    Able to provide: 

    • Able to operate our Company Transit Vehicle. 

    • If the transit is in not available due to mechanical reasons the driver will need to be able to use their own vehicle temporarily and will be reimbursed for mileage at the MB standard rate.

     

    Proof of valid Driver’s License in the state you will be working in WA or OR and full coverage car insurance.

    • The insurance must be in your name and must provide proof.

    A personal driving record with no convictions for DUI, DWI, OUI, or reckless driving

    Access to a smartphone for GPS and route tracking/management via a dedicated app

    • Delivery drivers will receive a cell phone reimbursement at a rate of $50/month, starting on their first delivery date.

     

    Instinctively gracious: genuinely enjoys making others feel welcome

    Highly accountable: follows through on commitments

    Has integrity: says and does what she or he believes to be right.

    Uses good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes. 

    A self-starter, but happy to take direction and learn from others

    A team player who contributes to the happiness and effectiveness of fellow Muddies

    Flexible and able to adapt to a work schedule that reflects the needs of customers, Muddies and Mud Bay

    Interested in building a career with Mud Bay

    Required Experience

  • Qualifications

    THE PERSON WE ARE LOOKING FOR TO BECOME OUR DELIVERY DRIVER MUST BE... 

    18 years or older

    Able to lift 45 pounds 

    Competent with basic math and comfortable using computers, calculators, and 10 keys

    Passionate about continuously learning about dogs, cats, and small animals 

    Able to provide: 

    • Able to operate our Company Transit Vehicle. 

    • If the transit is in not available due to mechanical reasons the driver will need to be able to use their own vehicle temporarily and will be reimbursed for mileage at the MB standard rate.

     

    Proof of valid Driver’s License in the state you will be working in WA or OR and full coverage car insurance.

    • The insurance must be in your name and must provide proof.

    A personal driving record with no convictions for DUI, DWI, OUI, or reckless driving

    Access to a smartphone for GPS and route tracking/management via a dedicated app

    • Delivery drivers will receive a cell phone reimbursement at a rate of $50/month, starting on their first delivery date.

     

    Instinctively gracious: genuinely enjoys making others feel welcome

    Highly accountable: follows through on commitments

    Has integrity: says and does what she or he believes to be right.

    Uses good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes. 

    A self-starter, but happy to take direction and learn from others

    A team player who contributes to the happiness and effectiveness of fellow Muddies

    Flexible and able to adapt to a work schedule that reflects the needs of customers, Muddies and Mud Bay

    Interested in building a career with Mud Bay