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Under minimum supervision, provide technical support for robot products and applications to key accounts and sales channel personnel. May also develop and/or deliver technical training to customers, distributors and MEAU personnel on all Mitsubishi products.

POSITION DUTIES AND RESPONSIBILITIES

• Provide technical support for robot based products (PLC, Servo, Motion Control, Robot) and applications to sales personnel focusing on key/target accounts. May also develop and/or deliver technical training to customers, distributors and MEAU personnel on all Mitsubishi products.
• Provide on-site application engineering and product consulting.
• Serve as the escalated technical resource (subject matter expert [SME]) on robot products and applications.
  • Maintain technical documents and documentation on MEAU products, as assigned.
  • Develop technical/application notes where applicable, detailing start-up procedures of new products.
  • Maintain current knowledge of new products and applications, through self-study, hands-on testing of demo units, and seminar attendance.
• Provide technical product and solution training to customers, distributors and MEAU personnel on Mitsubishi products. Actively identify opportunities for custom training classes.
  • Deliver presentations to external organi­zations or entities.
• Document support case data utilizing CRM.
  • Perform other duties as assigned.

SUPERVISORY/MANAGEMENT RESPONSIBILITIES

• None

TRAVEL REQUIREMENTS

• Approximately 50% required.

BENEFICIAL EDUCATION, SKILLS AND EXPERIENCE

• Strong background in PLCs, VFDs, HMIs, and networking, process control and IEC 1131 programming standards is preferred.
• Some experience with PC hardware and software required with specific experience in industrial applications is preferred.
• Ability to discuss customer application requirements on phone or in person.
• Experience with SolidWorks and developing application simulations.

Required Skills

• Experience with PLC, VFD, HMI, Servo, Control Networks and other industrial automation applications.
• Ability to develop and maintain in-depth, up-to-date technical knowledge, including the latest MEAU products, and to serve as escalated technical resource (subject matter expert [SME]).
• Technical writing skills.
• Project management skills.
• Ability to operate effectively as part of a team.
• Customer service and phone skills.
• Professional, patient, positive, confident communication style and attitude.
• Ability to write and perform technical product and solution training for groups.
• Organization skills, i.e. for documents, demos, work area and time management. Beneficial Education, Skills and Experience
• Strong background in PLCs, VFDs, HMIs, and networking, process control and IEC 1131 programming standards is preferred.
• Some experience with PC hardware and software required with specific experience in industrial applications is preferred
• Ability to discuss customer application requirements on phone or in person

To attract and retain enthusiastic and dedicated professionals, we offer a competitive compensation and benefits package, including 401K matching. We also offer benefits that can’t be measured in monetary value. For example, At MEAU you’ll work in a team-oriented environment with people who enjoy coming to work every day. You’ll be able to create a clear career development path through our in-house learning and development program. You’ll have the opportunity to give back to your community in company-supported charitable events. And, have the confidence that comes with working for an industry leader that’s growing year over year and is an affiliate of Mitsubishi Electric Corporation, a $40 billion company.

Do you share our passion for innovation, commitment to excellence and enjoy building strong, respectful customer relationships but don’t feel this opportunity is right for you? Sign up for our job alerts! You’ll be notified of new positions as they become available and choose the best fit for your background. 

Required Experience

ESSENTIAL EDUCATION, SKILLS AND EXPERIENCE

• BS in Electrical Engineering or equivalent experience.
• 7-10 years of application experience with robot applications and products.
• Experience with CNC, PLC, VFD, HMI, Servo, Motion Control, Robot, CNC, and Control Networks and other industrial automation applications.
• Ability to develop and maintain in-depth, up-to-date technical knowledge, including the latest MEAU products, and to serve as escalated technical resource (subject matter expert [SME]).
• Technical writing skills.
• Ability to operate effectively as part of a team.
• Customer service and phone skills.
• Professional, patient, positive, confident communication style and attitude.
• Ability to write and perform technical product and solution training for groups.
• Organization skills, i.e. for documents, demos, work area and time management.

• Experience with PLC, VFD, HMI, Servo, Control Networks and other industrial automation applications.
• Ability to develop and maintain in-depth, up-to-date technical knowledge, including the latest MEAU products, and to serve as escalated technical resource (subject matter expert [SME]).
• Technical writing skills.
• Project management skills.
• Ability to operate effectively as part of a team.
• Customer service and phone skills.
• Professional, patient, positive, confident communication style and attitude.
• Ability to write and perform technical product and solution training for groups.
• Organization skills, i.e. for documents, demos, work area and time management. Beneficial Education, Skills and Experience
• Strong background in PLCs, VFDs, HMIs, and networking, process control and IEC 1131 programming standards is preferred.
• Some experience with PC hardware and software required with specific experience in industrial applications is preferred
• Ability to discuss customer application requirements on phone or in person

To attract and retain enthusiastic and dedicated professionals, we offer a competitive compensation and benefits package, including 401K matching. We also offer benefits that can’t be measured in monetary value. For example, At MEAU you’ll work in a team-oriented environment with people who enjoy coming to work every day. You’ll be able to create a clear career development path through our in-house learning and development program. You’ll have the opportunity to give back to your community in company-supported charitable events. And, have the confidence that comes with working for an industry leader that’s growing year over year and is an affiliate of Mitsubishi Electric Corporation, a $40 billion company.

Do you share our passion for innovation, commitment to excellence and enjoy building strong, respectful customer relationships but don’t feel this opportunity is right for you? Sign up for our job alerts! You’ll be notified of new positions as they become available and choose the best fit for your background.