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Restaurant Manager The Beach Club

Spectrum Resorts

Restaurant Manager The Beach Club

Gulf Shores, AL
Full Time
Paid
  • Responsibilities

    THE BEACH CLUB RESTAURANT MANAGER

    The Restaurant Manager responsibilities include planning, organizing, directing and coordinating resources of the Coast Restaurant for the efficient, well-prepared, and profitable service of food and beverages. Provide a professional, friendly and efficient high quality service to customers. Consistently maintain quality food service and sales, meet health code requirements. Coast Restaurant, which is open for dinner service only, offers casual, upscale dining with a one of the best gulf views on the coast!

    Essential Duties:

    • Provide efficient and effective service to customers and exceed wherever possible.

    • Demonstrate a positive, enthusiastic, committed and flexible attitude towards customers and other team members.

    • Serve as point of contact for customer inquiries, dealing with these through to a successful outcome.

    • Monitor staff performance to maintain clean food preparation equipment, work areas and counters or tables

    • Monitor food preparation methods, portion sizes and garnishing and presentation of food to maintain superior qualities.

    • Conduct inventories and maintain supplies for designated work areas and reorder as needed

    • Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity.

    • Organize and direct workers during work shift.

    • Review work procedures and operational problems in order to determine ways to improve service, performance and/or safety.

    • Monitor compliance with health and fire regulations regarding food preparation and serving.

    • Know how to perform all tasks associated with restaurant services and catering functions

    • Investigate and resolve complaints concerning food quality and service.

    • Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

    • Develop/implement procedures to provide outstanding service while meeting budgetary requirements

    • Know Beach Club emergency and safety procedures

    • Perform other assigned duties as needed

    Required Skills:

    • Minimum 4 years work experience managing restaurants, preferably in a resort or upscale restaurant.

    • Above average computer skills to include knowledge of Microsoft Office programs, POS systems and the ability to learn property specific programs

    • Excellent customer service/hospitality skills

    • Excellent communication skills, both verbal and written

    • Knowledge of budgeting, ordering, inventory

    • Strong problem resolution skills

    • Process oriented and excellent organizational skills

    • Ability to promote teamwork and motivate team

    • Knowledge of governmental regulations including liquors laws, health department requirements, OSHA

    -ServSafe Certification or ability to become ServSafe certified

    Physical Requirements:

    • Ability to stand/walk for entire shift

    • Ability to move/lift up to 40 lbs as needed

    • Ability to bend, stoop, kneel

    • Must possess valid driver license and acceptable driving record

    • Must be able to work outdoors in hot, inclement weather as needed