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Real Estate Operations Assistant

Spencer Hsu Real Estate

Real Estate Operations Assistant

San Jose, CA
Full Time
Paid
  • Responsibilities

    We’re hiring a motivated real estate administrative assistant to join our growing team. Responsibilities include administrative duties such as keeping track of all transaction documents in the client database for our real estate agents, monitoring and notifying clients of important deadlines, complying with legal procedures, and planning appointments and final walkthroughs. You’ll also support the team by marketing the company on social media and planning company events. The ideal candidate should be a great communicator who is driven and highly detail-oriented. If this position interests you, start your application today! Responsibilities: LISTING MANAGER (LISTING TO CONTRACT) • Oversee all aspects of sellers' transactions from initial contact to executed purchase agreement. • Prepare all listing materials: pre-listing presentation, Listing Agreement, sellers’ disclosures, comparative market analysis, pull online property profiles, research old multiple listing service (MLS) listings, etc. • Consult & coordinate with sellers all property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities. • Obtain all necessary signatures on listing agreement, disclosures and other necessary documentation. • Coordinate showings & obtain feedback. • Provide proactive weekly feedback to sellers regarding all showings and marketing activities. • Coordinate all public open houses and broker open houses. • Input all listing information into MLS and marketing websites and update as needed. • Submit all necessary documentation to office broker for file compliance. • Input all necessary information into client database and transaction management systems. TRANSACTION COORDINATOR (CONTRACT TO CLOSING) • Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing. • Coordinate title/escrow, mortgage loan and appraisal processes. • Coordinate inspections, assist in negotiations regarding repairs, and coordinate completion of repairs. • Regularly update & maintain communication with clients, agents, title officers, lenders, etc. • Submit all necessary documentation to office broker for file compliance. • Coordinate moving/possession schedules. • Schedule, coordinate & attend closing process. • Input all client information into client database system. • Schedule 30-Day, 90-Day & 120-Day client customer service follow-up calls to assist with any home improvement provider recommendations and to ask for referrals. MARKETING DIRECTOR • Manage client database management program & system. • Coordinate the preparation of all listing & open house flyers, graphics, signage and all other marketing materials. • Manage & update agent website(s), blog(s) and online listings. • Track & coordinate all inbound leads from websites, social media & other online sources. • Coordinate all client & vendor appreciation events. • Regularly obtain client testimonials for websites, social media & other marketing materials. • Coordinate & implement agent marketing videos & property videos on website(s), blog(s), social media and client database email campaigns. ADMINISTRATIVE MANAGER • Oversee all aspects of the administration of the agent’s business. • Create & manage all systems for sellers, buyers, client database management, lead generation tracking, lead follow-up & all office administration. • Maintain all agent financial systems, profit & loss statements, bill payments, budget(s), bank accounts, and business credit card(s). • Coordinate the purchasing of any office equipment, marketing materials and any other business-related supplies and materials. • Create & update a business operations manual and all job descriptions/employment contracts for any future hires. • Manage the recruiting, hiring, training and ongoing leadership of all future administrative hires. • Hold agent(s) accountable for conducting all agreed upon lead generation activities. • Ensure that all agent activities are limited to listing property, showing property, negotiating contracts & lead generation. Qualifications: Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents Communicates well, both verbally and written Compensation: $55,000 - $65,000 yearly

    • Listing Manager (Listing to Contract) • Oversee all aspects of sellers' transactions from initial contact to executed purchase agreement. • Prepare all listing materials: pre-listing presentation, Listing Agreement, sellers’ disclosures, comparative market analysis, pull online property profiles, research old multiple listing service (MLS) listings, etc. • Consult & coordinate with sellers all property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities. • Obtain all necessary signatures on listing agreement, disclosures and other necessary documentation. • Coordinate showings & obtain feedback. • Provide proactive weekly feedback to sellers regarding all showings and marketing activities. • Coordinate all public open houses and broker open houses. • Input all listing information into MLS and marketing websites and update as needed. • Submit all necessary documentation to office broker for file compliance. • Input all necessary information into client database and transaction management systems.Transaction Coordinator (Contract to Closing) • Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing. • Coordinate title/escrow, mortgage loan and appraisal processes. • Coordinate inspections, assist in negotiations regarding repairs, and coordinate completion of repairs. • Regularly update & maintain communication with clients, agents, title officers, lenders, etc. • Submit all necessary documentation to office broker for file compliance. • Coordinate moving/possession schedules. • Schedule, coordinate & attend closing process. • Input all client information into client database system. • Schedule 30-Day, 90-Day & 120-Day client customer service follow-up calls to assist with any home improvement provider recommendations and to ask for referrals.Marketing Director • Manage client database management program & system. • Coordinate the preparation of all listing & open house flyers, graphics, signage and all other marketing materials. • Manage & update agent website(s), blog(s) and online listings. • Track & coordinate all inbound leads from websites, social media & other online sources. • Coordinate all client & vendor appreciation events. • Regularly obtain client testimonials for websites, social media & other marketing materials. • Coordinate & implement agent marketing videos & property videos on website(s), blog(s), social media and client database email campaigns.Administrative Manager • Oversee all aspects of the administration of the agent’s business. • Create & manage all systems for sellers, buyers, client database management, lead generation tracking, lead follow-up & all office administration. • Maintain all agent financial systems, profit & loss statements, bill payments, budget(s), bank accounts, and business credit card(s). • Coordinate the purchasing of any office equipment, marketing materials and any other business-related supplies and materials. • Create & update a business operations manual and all job descriptions/employment contracts for any future hires. • Manage the recruiting, hiring, training and ongoing leadership of all future administrative hires. • Hold agent(s) accountable for conducting all agreed upon lead generation activities. • Ensure that all agent activities are limited to listing property, showing property, negotiating contracts & lead generation.