Job Description
Summary
Provide subject matter expertise for ongoing support of applications deployed to OCC’s non production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Work under general supervision; typically reports to a project leader or manager. Manage day to day activities when called upon.
Primary Duties and Responsibilities
Provide subject matter expertise for ongoing support of third-party tools like Kafka, Artifactory, Terraform, Apigee.
Support the lower environments for incident and problem management
Resolve complex support issues in non-production environments.
Have an understanding of Cloud Native applications running on Kubernetes within AWS.
Assist production support and development staff in debugging environment defects.
Create procedural and troubleshooting documentation related to cloud native applications
Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform
Perform other duties as assigned
Supervisory Responsibilities
N/A
Qualifications
Excellent problem solving skills.
Ability to work independently.
Ability to multi-task and work with management to prioritize tasks.
Demonstrate strong confidence in abilities and knowledge.
Ability to work well in crisis situations.
Ability to work under minimal supervision
Flexibility to be on call from 5 PM to 7 AM for 3 months per year.
Good written and oral communication skills.
Technical Skills
High Level understanding of:
Systems administration and change management practices
Groovy scripting and Shared libraries
IaC and CaC
Cloud native applications, including Terraform experience
Internet / Web based technologies
ITLT Best Practices
Network technologies
DevOps Tools such as Artifactory, Jenkins, SonarQube , and GIT
Technologies used to support microservices
Encryption technologies (SSL/TLS, PKI Infrastructure management)
Security controls as applied to software technologies
Education and/or Experience
Bachelor's degree in a related area
7-10 years of related experience
Minimum 7 years experience working in a distributed multi-platform environment.
Minimum 3 supporting enterprise monitoring technologies
Certificates or Licenses
Cloud Certification a plus
Flexible work from home options available.