Job Title: Datacenter Windows Support Admin
Job Type: Full-time
Location: Fort Worth, TX
50% Remote
About Us:
Were looking for an experienced Datacenter Windows Support Admin to join our team. We are seeking a dedicated professional with strong problem-solving skills and a deep understanding of server hardware, datacenter operations, and Windows/Redhat operating systems. If you have a passion for technology and enjoy working in a dynamic environment, we would love to hear from you.
Basic Qualifications:
2+ years of server hardware/datacenter experience
1+ years of experience with Windows/Redhat operating systems
Preferred Qualifications:
Hands-on experience with Dell hardware (experience with Leveno, HP is a plus)
Datacenter experience with cooling, environmental management, cold/hot aisle, power infrastructure, UPS, distribution boards, and PDUs
Various CompTIA certifications is a plus
Associate degree or higher
Familiarity with the following technologies and concepts:
Enterprise storage: SAN, NAS, JBOD, RAID
Base Windows OS deployment with PXE/SCCM/MDT OS deployment and initial configuration
Windows OS 2012-2022
Windows AD infrastructure, permissions, GPO
Networking fundamentals: TCP/IP, Subnetting, DNS, VLANs
Basics of network troubleshooting and connectivity issues
OSI Model
Basic understanding of a VMware infrastructure
General visualization and hyperconverged concepts
Basics of Cat5-6 Copper cabling, labeling, IDF, MDF, and hands-on experience
Understanding of Fiber Optic Cabling and Standards
Basic Office applications: Word, Excel, Outlook
Documentation creation/editing with Visio
Job Responsibilities:
Contribute to the development and maintenance of system standards
Assist in addressing and implementing datacenter operations projects
Assist in information and requirements gathering for new equipment and systems
Assist other IT team members as required
Carry out special projects as needed
Demonstrate teamwork and collaboration in a professional setting
Apply strong problem-solving and critical thinking skills
Work independently and as part of a team
Adapt to a dynamic work environment, solving problems and delivering creative solutions
Provide direct and responsive communication to business users in support of issues, planned maintenance activities, and project updates
Work effectively with process owners and SMEs to understand business requirements related to application implementations or enhancements
Adhere to project management and change control policies and procedures
Create and/or update support documentation, ensuring accuracy and appropriate detail where applicable.
Flexible work from home options available.