Our growing organization is currently seeking an enthusiastic and customer-focused Network Engineer to join our team. This dual-role position will require the successful candidate to provide network support for both our internal organization and our external customers. We are looking for someone who is coachable, able to communicate effectively with customers, and has experience with a range of networking technologies, including Cisco products.

Responsibilities:

Provide network support for the internal organization and our enterprise and business customers

Configure and maintain LAN/WAN, SD-LAN, and firewall systems, including Cisco, Fortinet, and Palo Alto devices

Manage a Palo Alto (Pan) firewall or any enterprise firewall with strong networking fundamentals

Set up and deploy DMZ for enhanced network security, with a focus on Cisco, Fortinet, and/or Palo Alto experience

Work with industrial networking technologies for water and wastewater facilities

Assist in the deployment and maintenance of fiber networking, ethernet, and copper cabling solutions

Comfortable working with fiber technologies and customer-facing responsibilities

Apply strong understanding of Layer 2 and Layer 3 networking concepts for troubleshooting and problem-solving

Travel to local sites in the DFW area for troubleshooting and support

Respond to troubleshooting calls and provide timely solutions to network issues

Collaborate with the team to improve existing network infrastructure and processes

Demonstrate excellent communication skills, both in writing and in assessing customer needs

Requirements:

At least 1-2 years of experience in network engineering or a related field

CCNA certification is a plus, or experience working in a CCNA environment

Knowledge of LAN/WAN, SD-LAN, and firewall technologies, including Cisco, Fortinet, and Palo Alto products

Experience with industrial networking and fiber technologies is a plus

Strong communication and customer service skills

Ability to work independently and as part of a team

Willingness to travel within the DFW area for on-site support

Additional Benefits:

We offer financial support for professional development, including training, education, exam preparation, and memberships

A positive and supportive work environment that values continuous learning and improvement