We are seeking a Healthcare Insurance Benefits Representative to join our team! You will be responsible for helping patients enroll into their healthcare plans in an inbound call center.

Responsibilities:

Handle patient inquiries, enrollments and concerns

Provide information about the health plan and services

Troubleshoot and resolve issues and concerns

Document and update patient records based on interactions

Develop and maintain a knowledge base of the services

​Qualifications:

Previous experience in healthcare insurance customer service

Ability to build rapport with patients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills