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Healthcare Benefits Customer Service Rep

Spherion Staffing

Healthcare Benefits Customer Service Rep

Pearland, TX
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a Healthcare Benefits Enrollment Analyst to join our team! You will be responsible for helping patients enroll into their healthcare plans. RESPONSIBILITIES:

    • Handle patient inquiries and concerns
    • Provide information about the health plan and services
    • Troubleshoot and resolve issues and concerns
    • Document and update patient records based on interactions
    • Develop and maintain a knowledge base of the services

    ​QUALIFICATIONS:

    • Previous experience in customer service, or other related fields
    • Ability to build rapport with patients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills

    Company Description

    Spherion Staffing - Powering Our Local Communities Driving careers. Growing businesses. Bettering our community. That’s what we’ve been focused on since we opened our doors. Our job is to match good, hard-working people with successful businesses who are helping our city grow and prosper. When you work with us, you’ll feel the Spherion difference - we take the time to build relationships with everyone who works with us, so we can really understand what you’re looking for. Proud to serve over 35 local cities in Galveston County, Brazoria County and Chambers County! Now, let's get to work.