Job Description

Are you familiar with online banking? Have you paid a bill online? Are you a rockstar customer service agent? We're hiring for inbound banking customer service employees and would love you to be considered.

Pay: $15.50-17.00/hr DOE.

Schedule: Banking hours day shift - M-F with rotating Saturday

You'll be taking inbound phone calls assisting callers by verifying their account details, assisting with login questions and troubleshooting, answering general banking questions and providing amazing customer service with a smile. We have a casual environment, your own desk (YES! We're maintaining social distancing) and opportunities for growth!

RESPONSIBILITIES:

• CUSTOMER SERVICE EXPERIENCE REQUIRED - AT LEAST 6 MONTHS
• CONTACT CENTER EXPERIENCE PREFERRED
• COMPUTER SKILLS ARE A MUST - YOU'LL BE NAVIGATING MULTIPLE SYSTEMS.

SKILLS:

• COMFORTABLE NAVIGATING COMPUTERS WHILE TALKING
• ABILITY TO NAVIGATE AND LEARN MULTIPLE COMPUTER SYSTEMS
• PROVIDE WORLD CLASS CUSTOMER SERVICE

QUALIFICATIONS:

• ABILITY TO TYPE 35 WPM
• MUST BE AT LEAST 18
• OBTAINED A HIGH SCHOOL EDUCATION OR GREATER
• A MINIMUM OF 1 YEAR CUSTOMER SERVICE EXPERIENCE IDEALLY IN AN CONTACT CENTER.
• ABILITY TO ARRIVE ON-TIME DAILY FOR WORK AND WORK THE DURATION OF YOUR SHIFT.

CALL OR TEXT BANK TO 801-261-8880 OR APPLY BELOW

Company Description

For more than 70 years, Spherion has been providing the skilled resources and timely solutions companies need to meet business goals - from flexible, temp-to-hire and project-based staff, to direct-hire talent, managed staffing and on-premise solutions. Partnering together, your staffing needs will be met by a local recruiting team that understands your business and the type of talent that will thrive in your workplace. Using social media, mobile tools, text job alerts and traditional recruiting, Spherion is able to rapidly source the right candidates, then rigorously screen, assess and reference-check talent to ensure the optimal hire, every time!