Job Description

Job Description

Equipment Sales Specialist

A dynamic position in communication, knowledge, empathy and patience. Come think differently. Let’s go beyond the status quo. Working in a team environment with team goal bonuses.

Responsibilities:

1. Restaurant Equipment Knowledge - Continued learning on equipment, comparisons, features, applications, etc. and able to demonstrate/convey this knowledge in a professional/friendly way.

2. Ordering Restaurant Equipment and Follow up – Writing orders proficiently, keeping track of items on our CRM and following up frequently with customers.

3. Proactive Phone Service - To be proactive in answering phones, confident in asking questions to qualify accounts and finding the best person to take care of the customer.

4. Customer Service - Professional and prompt follow up, feedback, moving accurate information quickly and proficiently. Curiosity in positive questions for helpful conversations.

5. Website Chat - Collaborating with the team lead and being scheduled to watch be at the computer, monitoring the website chat.

6. Website Equipment Maintenance - Uploading pictures, maintaining pricing, connecting videos, updating descriptions, etc.

7. Sales Floor - Greeting, qualifying, helping and checking customers out on the sales floor.

8. Scheduling – Assist with scheduling out single piece deliveries and communication with the Project Operations Specialist.

9. Internal Communication - Utilizing our internal communication systems, lead follow up system and technology to maximize the open flow of communication through the full sales process to completion. Team collaboration.

Expectations:

1. Professional - Look and talk professionally.

2. Technical and Computer Savvy – Be able to demonstrate speed and effectiveness with technology.

3. Multipart Help (flexibility) - Willingness and eagerness to help where there is help needed. Deliveries, on-site, playing any part if there are vacations, sickness, etc.

4. Proactive - Eliminate potential issues before they happen.

5. Dependability - Prompt, answering phone, follow through when saying yes.

6. Honesty - In words and deeds. Finding the truth of each situation before moving forward. A wise council.

7. Eager Want - Wanting to grow personally and with the company for the benefit or each other and those we serve.

8. Independent yet Team Oriented – Having the flexibility to work diligently alone or in a team. Thinking ahead.

Requirements:

1. Very proficient in MS office Products and typing

2. Proficient at communication on phone and/or using technology to communicate

3. Very organized

4. Process-Oriented

5. Culinary Experience Preferred

6. Culinary Degree Preferred