Benefits:

Bonus based on performance

Competitive salary

Training & development

401(k)

Dental insurance

Health insurance

SPORTS PROGRAMMING MANAGER

Reports To: General Manager

Position Summary

The Sports Programming Manager is responsible for planning, organizing, and executing adult and adolescent (13+) programming, including leagues, tournaments, clinics, and special events. This role focuses on delivering high-quality programming that drives participation, retention, and revenue.

Core Responsibilities

Develop, plan, and implement sports leagues, tournaments, clinics, and events

Manage all aspects of programming operations, including scheduling, setup, equipment, and staffing

Create and maintain league schedules, rules, and communication systems

Coordinate program logistics to ensure efficient and successful execution

Program Oversight & Performance

Monitor registration, attendance, and participation trends

Track program performance and identify opportunities for growth and improvement

Ensure programs meet quality, safety, and customer experience standards

Staff & Game Operations

Recruit, train, and supervise referees, coaches, and program staff

Ensure professionalism, fairness, and consistency across all programs

Provide ongoing support during leagues, tournaments, and events

Communication & Customer Experience

Serve as point of contact for participants, teams, and coaches

Address questions, concerns, and issues in a timely and professional manner

Work to improve overall participant experience

Collaboration & Support

Work with marketing to promote programs and increase participation

Coordinate with the General Manager on scheduling, staffing, and facility use

Additional Responsibilities

· Perform other duties as assigned, as deemed necessary to support the needs and success of the organization

Qualifications:

• Bachelor's degree in Sports Management, Recreation, or a related field (or equivalent work experience).
• Proven experience (1-3 years) in program management, preferably in the sports or recreational industry.
• Strong organizational and project management skills, with the ability to handle multiple programs simultaneously.
• Excellent communication and interpersonal skills to effectively interact with staff, participants, parents, and stakeholders.
• Knowledge of various sports and recreational activities, rules, and instructional techniques.
• Budget management experience and financial acumen.
• Proficiency in using computer software and systems for program management and reporting.

As the Program Manager at our indoor sports facility, you will play a vital role in creating engaging and inclusive programs, managing program operations, and ensuring customer satisfaction. If you are passionate about sports, have a knack for program development and management, and thrive in a dynamic environment, we invite you to apply for this exciting opportunity.