MSM Connect is a T-Mobile Premium Retailer committed to providing T-Mobile customers superior customer service and solutions for 15 years. MSM Connect has 17 locations to help serve you with your cellular needs! ( 16 in IL and 1 in WI) MSM is a family-orientated company looking to make sure our people grow as we grow. Come join our team!!!

As a Retail Assistant Manager, you work in partnership with the Retail Store Manager to create a sales environment that provides an unparalleled customer experience, resulting in loyal customers and successful business outcomes for T-Mobile.

You are a role model for your team, teaching and coaching on the sales floor, empowering others to consistently deliver a successful sales solution. You not only encourage consistent success and learning opportunities but you take ownership of your leadership development that enables you to successfully improve individual and store performance.

You enjoy the challenges of analyzing individual and team performance against business goals and implementing business improvements strategies. You deliver operational and merchandising excellence in a dynamic environment. Absent a reasonable accommodation or military obligation, employees must be available to work a retail schedule that includes evenings, weekends, and holidays.

Retail Assistant Manager Responsibilities:

Partners with Retail Store Manager to lead store team with unparalleled store experience that improves customer loyalty and strengthens the T-Mobile Brand

Motivates sales team to meet or exceed key performance objectives that include service and repair metrics, sales and customer satisfaction goals and store compliance/audits

Provides continuous feedback and coaching to improve individual and store performance

Delivers operational and merchandising excellence

Completes all courses in your leadership curriculum path with the required time frames

Complies with all operational policies and procedures including the T-Mobile Code of Conduct

Retail Assistant Manager Benefits:

Uncapped Commission

Insurance Benefits

T-Mobile Employee plan

Work with the latest and greatest technology

Employee discount on items sold in store

Retail Assistant Manager Basic Qualifications

High school education required

One year supervisory experience

One year retail or wireless experience

MSM Connect conducts criminal background checks on all candidates. All candidates must be eligible to work in the U.S. MSM Connect is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or other legally protected status.

Hourly Competitive Pay Plus Commission