Wireless Retail Sales Associate
Summary
Our retail opportunity connects you to a job that matters. As a Wireless Sales Associate, you are a mobility expert who is responsible for connecting customers to the things that matter most in their lives. You are strengthening Elite Wireless and Sprint's Brand by delivering an unparalleled customer experience and outcome that surpasses beyond the store visit.
Responsibilities
Provides a total sales solution to the customer regarding their wireless/mobility needs that includes: selling the value for Sprint's devices, accessories and service plans, maximizing customer connections, saving the customer money, personalizing the customer experience, protecting their investment
Delivers an outstanding store experience that improves customer loyalty and strengthens the Sprint Brand
Meets or exceeds key performance objectives that include sales and customer satisfaction goals
Makes certain accurate customer account set-up so they are ready to use when leaving the store
Identifies the right solutions to customer billing, technical and or account issues
Completes all courses in your curriculum path with the required time frames
Complies with all operational policies and procedures
Minimum Requirements
18 years or older
High School diploma or equivalent
Six months of retail sales or customer experience
Clear communications skills/ bilingual preferred
Compensation and Benefits
Competitive Salary
Health & Dental Benefits
Paid Vacation/Paid Sick Time
Fun and positive work environment
Company Overview
Elite Wireless Group is a Sprint Preferred Retailer with 24 Sprint stores in Northern California, Hawaii and Nevada. Since 2005, we’ve focused on growth and employee development so we can provide quality wireless products and superior service to our customers. We’re looking for outgoing and enthusiastic individuals who are passionate about the wireless industry. Are you ready to join the Elite Team?
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