Job Description
In this role, you’ll own and grow Retailer partnerships by utilizing strategic account management skills, and analytical acumen - ultimately driving the business to meet and exceed growth targets. This high-visibility position is a key player in shaping and executing new Partner initiatives, and he/she will collaborate closely with Sales, Marketing, Customer Experience, Supply Chain, Engineering and Senior Management to drive revenue growth and product/service innovations.
Please note: We are looking for someone to start working with us immediately. Role open to local candidates in the San Francisco Bay Area.
WHAT’S GREAT ABOUT THIS ROLE?
You will have great ownership over your work with major Retail partners, which will directly impact SquareTrade’s performance
You’ll manage the “P&L” for Partner relationships, with ultimate accountability for delivering on growth targets and product + service innovations that matter to our customers
You’ll immediately have much autonomy -- you’ll be encouraged to gain deep understanding of our business and bring your own ideas to the table
You’ll get hands-on experience in all facets of omni-channel sales and a variety of partner types including e-commerce players and OEMs
With lots of variety in a fast-paced, entrepreneurial environment you won’t get bored!
WHAT DOES OUR IDEAL CANDIDATE LOOK LIKE?
Intellectually curious and detail-oriented, you’re passionate about asking questions, understanding corporate strategy, and doing research
Driven to make an impact on the business, you’re scrappy and willing to think outside the box.
Ambitious, you’ll go above and beyond to get results (and you’re able to motivate others to do the same!)
You’ll get your hands dirty…you not only understand the research methods and strategies needed to drive sales, you’re not afraid to jump in and help make it happen at a tactical level.
RESPONSIBILITY SPECIFICS INCLUDE:
Strategy Development; based on unique Retailer dynamics, understanding of the Retail ecosystem, define the right set of Strategies/Actions to deliver the performance promises/business objectives with your Retailers.
Planning; developing and aligning JBPs & Annual Objectives with your Retailers and reviewing/adjusting Quarterly in QBRs to ensure objectives are met.
Selling & Stakeholder Management; identifying opportunities for growth, building selling stories to activate such opportunities and aligning with the right stakeholders to achieve.
Channel Marketing; understanding your Retailers' shoppers & path to purchase, and then partnering with Channel Marketing to deliver the best in-store and on-line solutions
Retail Execution; partnering with Retail Execution/Ops to influence awareness and ensure merchandising execution.
Innovation; identify and drive new business opportunities within your business segment and in strategic objectives outside the segment
Conduct deep analysis and tracking of highly complex, dynamic partner environment to ensure SquareTrade maintains its competitive advantage
Travel - Estimated 30% travel to client sites and other locations as needed.
Qualifications
1-3 years of work experience is required. Preferred backgrounds include top performing management consultants, VC/PE/Investment Banking analysts, and former e-commerce analysts and performance optimization specialists.
Bachelor’s degree; MBA preferred
High integrity. Hands on. Passionate. Persistent. Creative. Team player. Gets things done
Advanced user of Excel and PowerPoint.
Previous experience working and motivating cross-functional teams
Excellent organizational skills + superior analytical, communication, customer service and management skills
Technology, retail and eCommerce enthusiast
Additional Information
SOME OF THE BENEFITS OF WORKING @SQUARETRADE INCLUDE:
The Team: http://www.squaretrade.com/leadership SquareTrade is an Equal Opportunity Employer