Job Description
The SquareTrade Level 2 Cloud Technician will be responsible for providing email and phone-based support for all activities related to cloud infrastructure for all types of servers and operating systems for SquareTrade clients. This individual must understand thoroughly how to leverage cloud infrastructure technology with hands-on technical experience. The ideal candidate will have extensive server virtualization and cloud application support experience.
This is a client-facing role with a major focus on support of SquareTrade’s “White Glove” engagements. The role will also support other technicians in their professional and technical development through ongoing mentoring and guidance.
The individual in this role will be exposed to leading and emerging virtualization and cloud-based technology including Microsoft M365 and applications, Windows 10 Enterprise, Enterprise Mobility + Security, Azure Active Directory, Azure IaaS, and other emerging cloud technologies in vendor product portfolio stacks. Strong familiarity of Hybrid Exchange environments is a plus.
WHAT YOU'LL BE DOING...
ON AN AS NEEDED BASIS...
Qualifications
YOU'RE OUR IDEAL CANDIDATE IF...
Additional Information
SOME OF THE BENEFITS OF WORKING @SQUARETRADE INCLUDE:
The Team: http://www.squaretrade.com/leadership SquareTrade is an Equal Opportunity Employer
The candidate(s) offered this position will be required to submit to a background check, which includes a drug screen.