Benefits:
401(k) matching
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Senior Applications & Field Service Engineer (Remote – Preferred: Eastern TN, NC, SC or GA)
Vicivision America is seeking a Senior Applications & Field Service Engineer to serve as the technical expert for our advanced metrology solutions. This is an ideal opportunity for an experienced manufacturing professional who enjoys solving complex engineering challenges, working directly with leading manufacturers, and helping customers implement world-class inspection technologies.
This is a remote position with a preferred home base in Eastern Tennessee, North Carolina, South Carolina, or Georgia. The role requires 50–75% travel primarily within the Eastern United States, with occasional international travel. Team members also travel to our Scottsdale, Arizona headquarters approximately twice per year.
Reports to: General Manager
What You'll Do
Provide technical expertise and application support for advanced metrology systems.
Install, calibrate, commission, and troubleshoot hardware and software at customer facilities.
Evaluate manufacturing processes and recommend optimized inspection solutions.
Deliver customer training on equipment, software, and best practices.
Support technical sales activities, demonstrations, and trade shows.
Partner with Engineering to improve products based on customer feedback.
Build trusted relationships with manufacturing, quality, and engineering teams.
What We're Looking For
Current U.S. Citizen and resident with a current U.S. passport.
Associate degree in Engineering Technology, Mechanical Engineering, Manufacturing Engineering, or a related technical field (Bachelor's degree preferred).
7+ years of experience in manufacturing, quality, metrology, applications engineering, field service, or a related technical role.
Strong knowledge of:
GD&T (ASME Y14.5)
Precision metrology and inspection systems
Manufacturing processes and quality systems
CAD drawings, engineering documentation, and manufacturing prints
Reading and interpreting electrical schematics and wiring diagrams
Troubleshooting electro-mechanical equipment, automation systems, and software
Windows operating systems, including software installation, driver management, Device Manager, and basic PC troubleshooting
Hands-on mechanical aptitude with experience using common hand tools, assembling or servicing mechanical equipment, and troubleshooting mechanical systems.
Excellent communication and customer-facing skills.
Ability to travel 50–75%, primarily throughout the Eastern U.S.
Valid driver's license and ability to pass a background check and drug screening.
Preferred Experience:
PC-DMIS, Calypso, MODUS, PolyWorks, MetLogix, or similar metrology software
Equipment service in CMM and CNC machining environments
Optical metrology, laser scanning, or vision inspection systems
Industrial automation, robotics, or PLCs
Six Sigma or Quality Engineering
Capital equipment installation, commissioning, and field support
Previous experience as an Applications Engineer, Field Service Engineer, Manufacturing Engineer, Quality Engineer, Metrology Engineer, or similar customer-facing technical role
What We Offer
Competitive compensation
Profit Sharing
401(k) with up to 6% company match
Medical, dental, and health insurance
Paid Time Off
Professional development and technical training
Company laptop and mobile phone
Career growth opportunities
The opportunity to work with cutting-edge metrology technology and leading manufacturers across multiple industries
If you're passionate about manufacturing, solving technical challenges, and helping customers succeed with advanced inspection technologies, we’d love to hear from you.
Preferred candidate location: Eastern Tennessee, North Carolina, South Carolina, or Georgia.