Job Description:

The Heart Failure Therapy Specialist provides technical, clinical, educational, and sales support to ensure safe adoption and growth of the company technologies. The Heart Failure Therapy Specialist works closely with implanting teams and the broader Heart Failure organization to drive procedural and practice success.

Job Responsibilities:

• Provide clinical expertise for current Heart Failure and targeted centers. Provide technical support in accordance with the instructions for use/trial protocol, and best practices to facilitate procedural consistency and best clinical outcomes.
• Provide support for site performance and facilitate safe growth. Assist in education and training activities with physicians, support staff, and personnel.
• Stay abreast of and communicate clinical data regarding Heart Failure products.
• Collaborate and strategize with the territory team in achieving sales targets and implementing business plans.
• Support and develop strategic implanting centers and educate healthcare providers on indications for Heart Failure portfolio products.
• Therapy expert on Heart Failure product portfolio, hospital electronics system, device implantation, technology, patient indications, patient selection, reimbursement, and programming.
• Implement the Heart Failure quarterly plan to achieve the territory plan.
• Educate physicians, nurses, educators, and other health care providers on the indications and selection of patients who are candidates for Heart Failure therapy.
• Provide product and therapy technical support and service, including consultation at staff in-services and physician seminars.
• Coordinate/deliver/implement programs and resources at the local level to facilitate market expansion and Heart Failure therapy access.
• Provide market intelligence for fine-tuning of therapy training and expansion plans.
• Oversee local education and training activities, including coordination and setup up procedure simulators, facilitation of simulated Heart Failure procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post Heart Failure procedures. Develops and maintains comprehensive clinical and technical product knowledge. Understands current published Heart Failure and relevant literature. Recognizes and understands competitive products, industry trends, and the Heart Failure portfolio.
• Liaison with marketing for technology improvements and next-generation needs. Complete administrative reporting as assigned.
• Exercises judgment in planning and organizing work; monitors performance and reports status.
• Use best business practices to ensure success and cost effectiveness in areas of responsibility.
• Ensure employee compliance with policies and practices.

Required Qualifications:

• Bachelor’s degree in a relevant technical field (RN, BSN, PA, NP) or equivalent/related experience
• 3-5 years clinical Heart Failure experience or equivalent
• A comprehensive ability to analyze and evaluate technologically complex devices
• Ability to work with others effectively
• Ability to prepare and present effective written and verbal communications.
• Thorough familiarity with medical device industry policies, operations, and procedures. Documented record of delivering strategic marketing information
• Expert verbal and written communication, interpersonal, and presentation skills.
• Demonstrated working knowledge of frequently used personal computer programs and applications, such as Microsoft Office.

Preferred Qualifications:

• Professional training/education certification or designation.
• Previous sales experience and/or demonstrated business acumen