Sr. Data Analyst – 11+ Years of Experience (Remote)

TWCS seeks a Sr. Data Analyst with 11+ years of experience to support the DC Department of Healthcare Finance (DHCF). The selected candidate will be responsible for managing data pertaining to the different medical, nutrition, and financial subsidies managed by the District of Columbia Access System (DCAS).

Experience and Qualifications:

• Bachelor’s degree in IT or related field or equivalent experience.
• 11+ years of experience planning, coordinating, and monitoring project activities.
• 11+ years leading projects, ensuring compliance with established standards/procedures.
• 11-years of systems software development life cycle SDLC experience (highly desired)
• 8 years of experience with ETL Tools (Design, Develop, Analyze).
• 8 years of proven experience working as a senior/lead Data Analyst for large datasets and multiple interfaces.
• 8 years of hands-on experience in different file transfer methodologies and different file types and layouts.
• 8 years of experience delivering Business Intelligence solutions.
• 8 years of experience writing functional, technical, and performance requirements in software development environment.
• 3 years of experience with Curam software (V6 or higher) – Database centric work highly desired.
• 5 years of experience with Tableau, Dashboard Design and Develop
• 5 years of experience using Microsoft Visio to develop flow diagrams and process diagrams, as well as knowledge of the full Microsoft Office suite.
• 4 years of experience in healthcare data.
• Excellent communication and stakeholder collaboration skills.
• Problem-solving mindset with the ability to navigate complex technical challenges.

JOB DESCRIPTION:

The DHCF DCAS Team is looking for Data analyst with 11 years of experience managing data pertaining to the different medical, nutrition, and financial subsidies managed by the DCAS system.

The Data Analyst will play a critical role to support the work of the DCAS Program Administration, Executive Steering Committee and DCAS Stakeholders. Under the aegis of the DCAS Chief Data Officer, the DCAS Data Analyst is responsible for:

Operational Oversight

One of the key duties of the Data Analyst s is overseeing the life cycle of DCAS data. Specifically, the Data Analyst is responsible for defining and implementing policies and procedures for the day-to-day operational and administrative management of systems and data —including the intake, storage, processing, and transmission of data to internal and external systems. As a part of the oversight for institutional data, the Data Analyst must be accountable to define and document data and terminology in a relevant glossary. This includes ensuring that each critical data element has a clear definition and is still in use.

• Developing and implementing strategies to assess and develop rules to maintain the quality, integrity, and reliability of data.
• Coordinate cross-agency efforts and decisions that ensure official agency records requirements, privacy, security, and other related requirements are met.
• Provide oversight to ensure the data issues, needs and requirements are documented.

Data Quality

Responsible for establishing data-quality metrics and requirements, including defining the values, ranges, and parameters that are acceptable for each data element. They also work with the DCAS Data Research, Analytics, and Management team to establish procedures for detection and correction of data-quality issues and collaborate to establish policies, procedures, and internal controls affecting the quality of data. In addition, the Data Analyst engages in the ongoing and detailed evaluation of data quality, the identification of anomalies and discrepancies, and the contribution of expertise to understand the root cause and implement corrective measures.

• Coordinate with DCAS program teams and DCAS Stakeholder Agencies to ensure the quality and integrity of the DCAS data elements (both content and metadata) to support the implementation of DCAS.
• Facilitate the creation of data standards based on business rules, data access security requirements, and retention of legacy data.

Privacy, Security, and Risk Management

One of the most critical aspects for the Data Analyst role is the protection of data. The resource must establish guidelines and protocols that govern the proliferation of data to ensure that privacy controls are enforced in all processes. To be effective, the Data Analyst must compile retention, archival, and disposal requirements and ensure compliance with institutional policy and regulations. Accordingly, the Data Analyst will establish and implement data curation practices to ensure that the life span of data is commensurate with requirements. However, the Data Analyst must protect data while striking a balance between transparency and privacy.

• Review agency and interagency data-related work products.
• Coordinate cross-agency efforts and decisions that ensure official agency records requirements, privacy, security, and other related requirements are met for data.

Policies and Procedures

The Data Analyst defines policies and procedures for access to DCAS data, including the criteria for authorization based on role and/or the individual. Working closely with DCAS IT, Privacy and PMO to establish controls, the Data Analyst evaluates any suspected or actual breaches or vulnerabilities in confidentiality, integrity, or availability and reports them to management or information security personnel.

• Monitor and analyze the application of federal, state, and local data requirements, standards, and rules (internal and external).
• Coordinate efforts with stakeholder agencies to interpret business needs into applications and derive data requirements that represent the business entity' needs regarding accessibility, completeness, timeliness, desired attributes, and relationship to other data entities when appropriate
• Present findings and recommendations to DCAS leadership, Executive Steering Committee, and other stakeholders regarding recommended changes to improve operating practices, accountability, or transparency.
• Other duties as assigned.

Other Preferred Skills:

• Preference for candidates with knowledge and experience working with government agencies
• Knowledge of good data management principles, concepts, and practices
• Knowledge of how to determine business data requirements, create data standards, and business rules
• Knowledge of human services and health care programs
• Ability to work with multiple agency stakeholders that may have common and unique agency or program-specific data requirements
• Familiarity with public policy issues related to human services data requirements
• Ability to analyze complex, abstract issues in a logical, structured way
• Excellent written and oral communication skills
• Proficient in the use of Microsoft Office (Word, Excel, Power Point and Outlook)
• Knowledge of statistics and/or research methodology
• Analytical skills: outstanding analytical and problem-solving abilities
• Familiarity with business information generation and analysis methods
• Ability to effectively drive business, culture, and technology changes in a dynamic and complex operating environment.
• Gravitas to develop a framework for information and data governance, as well as to sell and embed it in all levels of the business
• Excellent oral and written communication skills, including the ability to explain digital concepts and technologies to business leaders, as well as business concepts to technologists; the ability to sell ideas and process internally at all levels, including the board and investors.
• Demonstrated knowledge of data structure desired, but not essential; information systems/tools, and related software and data management; enterprise content management, and record-keeping policies and practices in a complex organizational environment.
• Broad experience desired, in multiple domain areas, such as data warehousing, business intelligence (BI), data governance, data architecture, data integration, data classification, data strategy, data quality management, data security and privacy, MDM, data standards, regulatory compliance, and enterprise architecture frameworks.

Education/Citizenship Requirements:

• Bachelor’s degree in Information Technology or related field, or equivalent experience
• U.S. Citizen or authorized to work in the U.S. for any employer
• Able to pass security background check that includes criminal and credit check.
• Verification of professional references, education, and military background.

Salary:
$125k annual (W2)
$70/hourly (1099 or c2c)

Why TWCS?

Since 2008, TWCS has been delivering top-tier technical writing and business analysis services, partnering with government agencies and leading businesses across diverse industries. Our clients are our priority, and we take pride in our reputation for integrity, collaboration, and exceptional results! If you’re ready to be part of a team that values your expertise, drives innovation, and makes a real impact, we want to hear from you! Submit your resume to join a network of professionals who are passionate about pushing boundaries, solving complex challenges, and leading the way in business success!

EEO Policy:

TWCS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to fostering an inclusive and diverse workplace where all individuals are treated with respect and fairness.