Sr. Employee & Labor Relations Ops Lead

Adobe

Sr. Employee & Labor Relations Ops Lead

San Jose, CA
Full Time
Paid
  • Responsibilities

    JOB LEVEL
    P50
    EMPLOYEE ROLE
    Individual Contributor

    ** The Opportunity**

    The **Senior Program Manager, Global Employee & Labor Relations (ELR) Operations **is a pivotal role responsible for building and overseeing the global infrastructure, programs, and processes that will enable our world-class ELR function! This role ensures operational excellence, governance, and strategic alignment across regions while advancing data-driven understanding, process automation, and continuous improvement to scale impact and enable business agility.

    This position involves partnering across the global ELR teams and cross-functionally with Employment Legal, HR Operations, HRBPs, and People Analytics to operationalize key ELR operations - including employee relations case management, workforce optimization initiatives, data and analytics, and risk and compliance - ensuring consistency, compliance, and enhanced operational efficiency across all regions.

    This role is the operational engine and strategic catalyst for how Employee & Labor Relations delivers value globally - ensuring our programs are consistent, data-informed, and operationally excellent. This role will report directly to the Global Employee and Labor Relations leader.

    ** What you'll Do**

    ** Global Operations Leadership**

    • Build, implement, and continuously improve ELR operational frameworks, governance models, processes, and performance metrics throughout all regions.
    • Establish and lead operational rhythms (dashboards, metrics, case taxonomy, playbooks, business reviews) to drive accountability, visibility, and data-informed decision making.
    • Standardize documentation, case processes, and technology enablement to streamline ELR delivery globally.
    • Build and manage a small global operations team responsible for project management, reporting, tools, and process optimization.

    ** Data, Analytics & Insights**

    • Leveraging case management tool, partner with People Analytics and Systems teams to develop dashboards and insights related to case trends, risk indicators, and workforce shifts.
    • Translate complex ELR data into actionable insights and executive-ready narratives that inform global people strategy.
    • Leverage technology and AI-enabled tools to increase automation, accuracy, and predictive capability.

    ** Governance, Risk & Compliance**

    • Ensure alignment with regional regulatory requirements, employee representative obligations, and company policies.
    • Develop internal audit processes and compliance reviews to identify gaps and strengthen controls.
    • Drive adherence to global standards while ensuring local relevance and legal compliance.

    ** Cross-Functional Collaboration**

    • Partner with Global Employment Legal, Security, HR Operations, and People Experience teams to align workflows and strengthen interlock points.
    • Serve as the primary ELR representative in enterprise initiatives impacting workforce data, case management systems, or reorganization planning.
    • Build strong partnerships with regional ELR leaders to ensure consistency, scalability, and continuous feedback loops.

    ** What you need to succeed**

    • 10+ years of experience in Employee & Labor Relations, HR Operations, Strategic Operations, Program Management or related field in a highly matrixed, global organization
    • Demonstrable experience leading operational excellence, large-scale program management, or transformation initiatives within HR or ER/LR.
    • Deep understanding of global employment practices, HR processes and workflows, and organizational change processes.
    • Demonstrated success in using data and technology to drive insights, automation, and decision-making.
    • Excellent executive communication skills with experience presenting to senior leadership and managing global partners.
    • Strong project management, analytical, and process design capabilities.
    • Experience leading teams and working across geographies, cultures, and matrixed environments.

    Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $133,400 -- $248,400 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

    In California, the pay range for this position is $171,600 - $248,400

    At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

    In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

    State-Specific Notices:

    California :

    Fair Chance Ordinances

    Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

    Colorado:

    Application Window Notice

    If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

    Massachusetts:

    Massachusetts Legal Notice

    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Internal Opportunities

    Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

    Put your best foot forward:

    1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

    2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

    3. Check out these tips to help you prep for interviews.

    4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .

    Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

    At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

    Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

    Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.