JOB LEVEL
P40
EMPLOYEE ROLE
Individual Contributor

** The Opportunity**

This is a standout opportunity to collaborate with employees and managers during pivotal moments, offering mentorship that truly makes a difference. As a Senior HR Generalist in a client-facing role, you’ll be a go-to resource for leave and accommodation support-playing a key role in delivering clarity, care, and confidence to employees when they need it most. You’ll collaborate with peers across the Employee Resource Center (ERC), our leave vendor, and Employee Relations partners to resolve employee requests, manage HR cases, and drive improvements that expand how we deliver scalable, high-quality support. The ERC is an integral part of our broader Scaled Delivery organization. Our motto is that with every interaction, the ERC is helping employees navigate through their Adobe journey. Come join the team who is crafting those experiences!

** What you’ll do**

• Provide consultation and guidance to all levels of the organization on sensitive work-related issues, such as wellbeing, accommodations, leave-related policies
• Triage and respond to questions from our internal HR teams to collaborate on cases, assess options and provide risk assessments
• Lead the intake, triage, and resolution of wellness response incidents with speed and empathy, aligning cross-functional resources to connect impacted individuals to the right support
• Serve as a trusted advisor on complex ADA, FMLA, and wellbeing cases, balancing compliance, risk, and business needs while ensuring fairness and consistency
• Collaborate with benefits provider claim managers to gain insights on complex cases, ensuring every decision reflects Adobe’s values of care, fairness, and integrity.
• Leverage case management systems to address employee needs with care and efficiency-using reporting and insights to identify trends and inform strategies that strengthen our business.
• Partner with various collaborators as needed (Legal, Security, Employee Relations, HRBPs, etc); demonstrate the capacity to communicate efficiently at all levels
• Foster continuous team enablement through providing compelling updates on process and policy changes-equipping colleagues with the clarity and self-assurance to excel.
• Influence and contribute to process improvements that drive business scalability.
• Bring insight to and collaborate on projects that drive impact across the organization.

** What you need to succeed**

• Bring proven HR expertise with specialized knowledge in leave of absence programs and interactive accommodation processes, ensuring employees receive support with care, compliance, and confidence.
• Demonstrated problem solving capabilities for complex cases with an understanding of the need to be both compassionate and firm to navigate the various business challenges
• Displays dedication to the employee experience by exercising both attention to detail and ability to manage time effectively while prioritizing tasks
• Strong communication skills, including written and oral communications
• Ability to apply and suggest improvements to tools and processes
• Demonstrated ability to work independently, and make decisions with confidence-delivering results within fast-paced environments and meeting deadlines, time constraints, and SLAs.
• Ability to build trust and apply judgment to make decisions on cases and partner concerns
• Bachelor's degree or equivalent experience preferred; 8+ years of HR experience preferred
• Experience working in a shared services function

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $95,100 -- $200,400 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California :

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

Put your best foot forward:

1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.