Job Description

The Senior Manager, ETMO Transformation Delivery is ideal for a results-oriented leader who thrives on turning strategy into action, navigating complex change, and delivering measurable impact across a global enterprise. This role drives the execution of enterprise-wide transformation initiatives, serving as the bridge between strategy and delivery to ensure projects are completed with discipline, speed, and lasting value. Partnering across functions, the Senior Manager translates transformation priorities into actionable plans, oversees execution from initiation through sustainment, and ensures initiatives achieve their intended business outcomes.

Success in this role requires strong program and project management expertise, exceptional stakeholder engagement, and a relentless focus on delivery excellence. This role offers broad exposure across the enterprise, visibility with senior leadership, and the opportunity to drive meaningful, high-profile change.

_ Responsibilities:_

• Drive enterprise transformation initiatives to completion, ensuring they deliver on scope, budget, and value commitments while aligning initiative delivery with enterprise transformation priorities and business strategies.
• Implement and monitor delivery methodologies, frameworks, and standards ensuring consistent quality across all initiatives.
• Proactively identify risks and issues, remove roadblocks, and ensure momentum is maintained throughout the initiative lifecycle.
• Oversee smooth transitions from project delivery into business-as-usual operations, such as ensuring SOPs are updated, training plans are in place, and partnering with Change Management team on communications and adoption support.
• Develop a scalable governance model that adapts to the needs of the organization, enabling efficient communication, streamlined reporting, and a clear escalation framework to support continuous transformation.

**Performance & Value Delivery **

• Drive the execution of initiatives by working with Initiative Owners to define clear KPIs, success metrics, and milestones – e.g., establishing baseline performance data and identifying financial and operational impact measures.
• Monitor progress rigorously and deliver timely reporting and dashboards to senior leadership on achievements, risks, and value realization.
• Apply data-driven insights to optimize execution, resolve issues quickly, and ensure initiatives deliver intended outcomes. For example, conducting variance analysis identifying drivers of underperformance, and recommending course corrections.

**Team Leadership & Cross-Functional Collaboration **

• Partner with business leaders and enabling functions (Operations, Finance, HR, Technology, Creative, Entertainment, etc.) to coordinate initiative execution and influence outcomes without direct authority, such as aligning resource planning across functions or securing business sponsorship for critical milestones.
• Facilitate clear, consistent communication between initiative teams and senior leadership to ensure alignment on purpose, priorities, and outcomes.
• Mentor and guide Initiative Owners and Milestone Owners, fostering accountability, collaboration, and a culture of continuous improvement.
• Champion diversity of thought, innovation, and professional growth within the transformation delivery team through regular feedback, learning sessions and peer recognition.
• Collaborate with internal and external partners to identify needs and opportunities and develop effective communication strategies to provide timely status updates and progress reporting to senior leadership, such as coordinating with external consulting partners on initiative alignment or deliverables.

**Planning & Resourcing **

• Support initiative planning, scheduling, and resource allocation in partnership with portfolio management, such as building integrated delivery roadmaps and resource plans across workstreams.
• Ensure resources are effectively deployed across initiatives, balancing competing priorities while protecting delivery timelines to include tracking utilization, identifying capability gaps, and collaborating with HR and Finance on resourcing adjustments.

_ Other Duties:_

• Understand and actively participate in Environmental, Health & Safety responsibilities by following established policy, procedures, training, and team member involvement activities. Perform other duties as assigned.
• ** SUPERVISORY RESPONSIBILITY** : This role leads through influence, guiding initiative and milestone owners across functions without direct reports.

Qualifications

_ Basic Requirements:_

• Bachelor’s degree in Business Administration, Management, Technology, or related field required.
• MBA or advanced degree preferred.
• 7+ years of progressive experience in transformation, program management, or large-scale initiative delivery.
• Demonstrated track record of executing complex, cross-functional initiatives in large organizations.
• Experience with change management, performance tracking, and operationalization of strategic initiatives.
• Proficiency with delivery methodologies preferred (Agile, Lean, Six Sigma, PMI frameworks).

_ Desired Characteristics:_

• Strong program/project management skills with ability to juggle multiple priorities with strong adaptability and resilience.
• Proven ability to build and maintain strong, collaborative relationships with stakeholders at all levels, fostering trust and alignment to drive results.
• Excellent communication and presentation skills, with the ability to engage senior stakeholders.
• Proven problem-solving, analytical, and decision-making skills.
• Strong financial and operational acumen to ensure initiatives deliver measurable value.
• Comfortable working in fast-paced, complex environments.
• ** CERTIFICATIONS, LICENSES, REGISTRATIONS** : Preferred: PMP, Lean Six Sigma, Agile (CSM), or other relevant certifications.

_ Additional Requirements:_

• Hybrid : This position has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $135,000-$165,000 (bonus eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.