Job Description

Your Career

The Senior Manager, Governance, Risk & Compliance will report directly to the Director of Governance, Risk & Compliance. In this pivotal role, you will lead a team of GRC analysts and engineers within the InfoSec domain. Your primary focus will be on driving strategic and operational initiatives—particularly in third‑party risk management, customer trust, and the development of policies, procedures, standards, and guidelines. You will also participate in technology‑selection decisions and craft long‑term strategic roadmaps. The ideal candidate combines functional and technical thought leadership with strong people‑management and stakeholder‑collaboration skills to deliver measurable security outcomes.

Your Impact

• Establish and implement the organization's Governance, Risk, and Compliance (GRC) framework, focusing on third-party risk management, customer trust, and the development of policies and standards across application, endpoint, and infrastructure security domains.

• Oversee the complete third-party risk management process: onboarding new vendors, conducting risk assessments, prioritizing remediation efforts, and validating mitigation prior to operational deployment.

• Oversee the complete customer trust process: leading customer audits , completing security questionnaires from customers and maintaining standardized Information Security documentation, prioritizing remediation efforts of audit findings.

• Define and monitor key risk and compliance indicators (KRIs/KPIs) for vendor performance, customer assurance, and policy adherence to evaluate program effectiveness and ensure accountability.

• Provide actionable intelligence on vendor and customer-facing security posture, ensuring Service Level Agreements (SLAs) for remediation are met, reducing control deficiencies, and reinforcing trust commitments.

• Collaborate with business stakeholders to incorporate Third-Party Risk Management (TPRM) and Customer Trust requirements into contracts, SLAs, and strategic initiatives, such as new partnerships and product integrations.

• Manage, mentor, and develop a high-performing team of GRC analysts and engineers; establish clear objectives, performance benchmarks, and professional development plans.

• Serve as a trusted thought leader, presenting third-party risk trends, customer trust metrics, and recommendations for policies and standards to senior management and the board of directors.

• Advise executive leadership on security risks related to vendors, customer trust obligations, and options for policy treatment to facilitate informed decision-making and maintain stakeholder confidence.

• Contribute to other GRC and InfoSec programs as needed.

Qualifications

Your Experience

• 10+ years of progressive Governance, Risk & Compliance experience in technology or regulated industries, with at least 3–5 years in a leadership role

• Bachelor’s degree in Computer Science, Information Security or related field

• Proven track record building and scaling enterprise GRC frameworks (ISO 27001, NIST CSF, SOC 2, FedRAMP) end to end.

• Exposure to emerging AI regulations and guidelines (EU AI Act, FTC AI principles, NYDFS AI guidance) and embedding those requirements into vendor risk questionnaires and policies.

• Hands-on experience running third‑party risk management programs - vendor assessments, contract clauses, remediation tracking and embedding customer‑trust controls.

• Hands-on experience evaluating cloud service providers (e.g. AWS, Azure, GCP) against shared‑responsibility models, CSPM findings, and secure configuration frameworks (CIS, NIST)

• Hands‑on experience evaluating AI‑related risks from third parties.

• Solid understanding of application, endpoint, and infrastructure security controls to validate control design and drive mitigation of identified gaps.

• Extensive expertise with GRC and automation platforms (OneTrust, RSA Archer, MetricStream, etc.) , coupled with the ability to translate risk data into executive‑grade dashboards and meaningful KRIs/KPIs.

• Strong curiosity about AI tools and the latest generative AI trends, with a willingness to explore emerging technologies and apply them creatively to solve real-world problems

• Demonstrated ability to partner with Legal, Procurement, IT, Privacy, Product , Engineering to integrate security policies and standards into business processes.

• Strong leadership skills: coaching and growing GRC analysts and engineers, setting clear objectives, and fostering cross‑functional collaboration.

• Excellent communication skills:ability to articulate complex risk and compliance requirements to both technical teams and senior executives.

• Experience operating in Agile environments, driving iterative improvements in GRC tooling, workflows, and reporting.

• Professional certifications a plus: CISSP, CISM, CRISC, or relevant cloud security credentials (AWS, Azure, GCP).

Additional Information

The Team

Think about it, security for the largest Cyber Security company in the world. We’re not your ordinary Information Security team. We’re a diverse group of security professionals who challenge the status quo in order to protect Palo Alto Networks and our customers. Working at a high-tech cybersecurity company within the Information Security team is a once in a lifetime opportunity. You’ll be joined with the brightest minds in technology, our global teams on the front line of defense against cyberattacks. We’re joined by one mission – but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team that feels excitement at the prospect of a challenge and feels a thrill at resolving security gaps that inhibit our privacy.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) is expected to be between $180000 - $290500YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

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Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.