ABOUT THE ROLE

The Senior Program Manager is an experienced project management professional who drives the execution of large, corporate-wide strategic initiatives that drive transformation throughout Tungsten Automation. This role encompasses leading complex, cross-functional programs with C-Level and Board visibility including product launches, technology projects, M&A integration, and Go-to-Market initiatives. Senior Program Managers directly impact organizational success through strategic program ownership, process implementation, and executive engagement that ensures alignment with corporate goals and transformation objectives.

WHAT YOU'LL DO

• Take ownership of program development, planning, and project execution for assigned segment of the Strategic Growth Programs portfolio
• Follow project management best practices including Agile methodologies while balancing project, program, and business needs across diverse stakeholder groups
• Develop and maintain comprehensive program milestones along with detailed project schedules where required for complex enterprise initiatives
• Report program status including progress, productivity, risk, and quality metrics to executive leadership and Board-level audiences
• Serve as primary mediator among project teams, their leadership, and C-Level executives while managing all program communication activities
• Coordinate and manage strategic program meetings across global teams and diverse business functions
• Provide oversight for multiple projects under the program umbrella, ensuring alignment with program goals and organizational objectives
• Align with cross-functional project managers and provide transparency to project teams regarding program and enterprise context of their respective initiatives
• Identify opportunities for synergy with other programs and lead Strategic Growth Programs and transformation initiatives including metric development
• Contribute to strategic planning activities and ensure program alignment with organizational goals
• Validate and verify that program deliverables meet Strategic Growth Programs quality standards and are fit for purpose in enterprise environments
• Develop and communicate program-level quality metrics while optimizing performance across the program and project value c
• Promote shared approaches and best practices while coaching and mentoring team members to ensure consistency across all programs
• Lead change management initiatives across global teams and inspire new behaviors among stakeholders in fast-paced technology environments
• Apply continual improvement best practices and business process re-engineering principles to optimize program delivery and organizational transformation

ABOUT OUR PLATFORM

Tungsten Automation software enables organizations to "Work Like Tomorrow™—today." Our Intelligent Automation software platform is unique in the marketplace, helping financial institutions, insurance companies, and healthcare organizations transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine RPA, cognitive capture, process orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability—particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space.

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

Required Skills

Required Experience

WHAT YOU NEED TO SUCCEED

• Associate or Bachelor's degree preferred with minimum 7+ years of progressive program management experience
• Strategic thinking capabilities with ability to align tactical execution with corporate transformation objectives
• Proven experience in today's global technology industry with strong understanding of SaaS/software company operations
• Exceptional communication and business acumen skills with ability to present to large audiences (100+ attendees) and executive-level stakeholders
• Demonstrated ability to lead change across global teams and inspire new behaviors among diverse stakeholder groups
• Comprehensive understanding of Business-to-Business and multi-tiered distribution environments including channel partners, distribution networks, and end customer selling processes
• Proven ability to rapidly process information and execute effectively in fast-paced, dynamic technology environments
• Business process re-engineering exposure with hands-on experience in organizational transformation initiatives preferred
• Experience in Professional Services or consulting with external customers strongly valued
• Strategy, Go-to-Market project/program experience including concept-to-market lifecycle management
• Proficiency with Microsoft SharePoint, Office 365, MS Teams, Asana, Monday.com, Azure DevOps, and other business productivity tools
• Experience in Order-to-Cash operations, IT environments, or direct interaction with Product teams
• Knowledge of Product Management, Product Marketing, or Sirius Decisions Product Management framework (or similar methodologies such as Pragmatic Marketing)
• Strong project management certification (PMP, Agile, Scrum Master) preferred
• Experience managing M&A integration projects and technology transformation initiatives
• Understanding of enterprise software implementation and deployment processes
• Track record of successful program delivery in the high-tech space
• Experience with PMO process development and implementation across global organizations

Tungsten Automation is an Equal Opportunity Employer M/F/D/V

The base salary range for this role, across the US, is $108,040 - $164,761. Your actual base pay within this range will be determined by your work location as well as skills, qualifications, experience, and relevant education/training. The range provided reflects only the base salary for the role and does not include benefits.