Job Description
You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. As the first impression of the St. James Hotel, we are seeking Guest Service Representatives to be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests. You will answer guest calls, make reservations, accept guest’s requests and re-direct to the appropriate department if needed.
$12-15/hour DOQ
PART-TIME, FULL-TIME, CASUAL, ON-CALL POSITION(S) AVAILABLE.
Qualifications
EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES
ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES
A minimum of 1-2 years of hotel front desk experience.
Experience with a Property Management Systems
Strong verbal and interpersonal skills.
Work well both independently and as part of a team.
Strong attention to detail.
Commitment to exceptional guest service.
Ability to maintain a positive, friendly and professional demeanor when handling all situations.
Comfortable working in a fast-paced environment and possess strong multi-tasking abilities.
Additional Information
We Offer a Laundry List of Great Perks (including laundry)
St. James Hotel will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please. St. James Hotel. is a drug-free workplace.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)