(THOSE WHO PREVIOUSLY APPLIED NEED NOT RE-APPLY)

POSITION SUMMARY:  Under the direction of the Executive Office of the Board of Education Retirement System (BERS), with wide latitude for the exercise of independent judgment, the Director of Operations directs and administers the activities of the Operations Units of BERS. Performs related work.

REPORTS TO: Executive Director and Deputy Executive Director

DIRECT REPORTS: Deputy Director, Operations

KEY RELATIONSHIPS: Works closely with the Executive office, BERS staff, and various City agencies.

RESPONSIBILITIES

• Provides operational direction and guidance for benefits delivery to members in all areas from the onset of retirement to cessation of benefits.
• Stay abreast of relevant statutes, regulations, policies, and procedures; serve as primary benefit program advisor to the Executive team and Board.
• Implement operational strategy to drive executional excellence goals for BERS.
• Lead efforts to plan, direct, and execute daily operations of BERS.
• Oversee the day-to-day operations related to Benefits Administration with the support of the BERS Deputy Director.
• Responsible for rectifying all escalations in the areas of member transactions, loans and TDAs, calculations and pension payroll.
• Review productivity reports of the day-to-day operations for the department of Participant Account Transactions related to loans, transfers, and tax-deferred annuities (TDA); make recommendations to create operational efficiencies as needed.
• Develop and monitor staff performance and productivity metrics.
• Implement policies and strategies that will aid in the resolution of inquiries, complaints, and all matters of daily operational business.
• Work with peers in the BERS functional units to ensure cooperative efforts and coordination in all areas of participant account transactions.
• Responsible for overall management and development of BERS Operations leadership team.

QUALIFICATION REQUIREMENTS:

MINIMUM

1. A baccalaureate degree from an accredited college including or supplemented by 12 credits in mathematics, statistics, accounting and/or actuarial science and four years of satisfactory full-time experience implementing the provisions of a retirement plan involving the use of mathematical, statistical, actuarial or accounting computations, 18 months of which must have been in an administrative, managerial or executive capacity or supervising professionals implementing the provisions of a retirement plan involving the use of mathematical, statistical, actuarial or accounting computations; or
2. An associate degree or 60 credits from an accredited college, including or supplemented by 12 credits in mathematics, statistics, accounting and/or actuarial science and six years of satisfactory full-time experience as indicated in “1”; or
3. Education and/or experience equivalent to “1” or “2” above. However, all candidates must have 60 credits from an accredited college, including or supplemented by 12 credits in mathematics, statistics, accounting and/or actuarial science and the 18 months of experience in a supervisory, administrative, managerial or executive capacity as described in “1” above.

PREFERRED

• Experience with APRL, CHRMS, EIS, PMS, and V3.
• Strong experience providing operational excellence in a high-volume environment.
• Strong written and spoken communication skills.
• Experience working in a pension system.
• Internal candidates preferred.

SALARY: $110,419 - $161,135

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)

PLEASE INCLUDE A RESUME AND COVER LETTER WITH YOUR APPLICATION. 

APPLICATIONS WILL BE ACCEPTED THROUGH DECEMBER 6, 2019 UNTIL 3:00 P.M.

NOTE: THE FILLING OF ALL POSITIONS IS SUBJECT TO BUDGET AVAILABILITY AND/OR GRANT FUNDING.

THIS POSITION IS OPEN TO QUALIFIED PERSONS WITH A DISABILITY WHO ARE ELIGIBLE FOR THE 55-A PROGRAM. PLEASE INDICATE IN YOUR COVER LETTER THAT YOU WOULD LIKE TO BE CONSIDERED FOR THE POSITION UNDER THE 55-A PROGRAM.

AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of the Department of Education of the City of New York to provide equal employment opportunities without regard to actual or perceived race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, unemployment status, caregiver status, consumer credit history, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation.  For more information, please refer to the DOE Non-Discrimination Policy.

Required Skills Required Experience

QUALIFICATIONS:

• Bachelor’s Degree in Mathematics, Statistics or Financial Management
• 5 years of financial reporting and analysis experience.
• Preferred 3+ years of previous management experience in health care, data analysis or reimbursement methods required, preferably within a managed care environment.
• Demonstrated experience in the development and delivery of employee training.
• Strong proficiency in Microsoft Office products (particularly Excel and Access) or similar software products where SQL and querying languages are utilized.
• Demonstrated analytical and collaborative problem solving skills required.
• Strong understanding of healthcare reimbursement methodologies from an operations and financial perspective. Knowledge of medical terminology and coding methodologies required. HCPC, CPT, RBRVS, Diagnosis (ICD-9), DRG's required.
• Must have previous work experience in interpreting financial results and explaining variances from budget to actual.
• Ability to function productively in a multidisciplinary office environment with the balancing of his/her own work plus the supervision of the team’s work.
• Excellent quantitative and analytical skills.
• Good oral and written communication skills with work experience in presenting analysis to key stakeholders to support strategic business decisions.
• Good project management skills.

ESSENTIAL JOB REQUIREMENTS:

• Primarily sedentary
• Must be able to use standard office equipment.

ConnectiCare is an equal opportunity employer. M/F/D/V

ConnectiCare is a drug-free workplace.  Candidates are required to pass a drug test before beginning employment.