St. John’s established in 1870, has three New York City campuses; a graduate center in Hauppauge, NY; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission.  As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community.  We will become an even stronger university as we enhance equity at every level of our institution.  As noted in our Vision Statement, our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world. 

ASSISTANT BURSAR - ACCOUNTS RECEIVABLE 

STUDENT FINANCIAL SERVICES

Reporting to the University Bursar, the Assistant Director of Accounts Receivable is responsible for the management of receivable and collection efforts of student accounts, collection efforts in support of the Federal Perkins and Health Professions Loan programs and Federal Direct Loan reconciliation.

• Manages In-House Student Accounts Receivable Collection Efforts

  • Statement creation and processing
  • Interest posting
  • Aging and Receivable analysis and reporting
  • Student communication on Pre-Collection Process
  • Administer Pre-Collect Payment Plans
  • Manages write off balances and credits
  • Completion of the 8300 forms for Business Affairs
  • Work with IT in Laptop recovery process
  • Manage student Bankruptcy notice

• Manages 1098 T process

• Manages External Collection Efforts

  • Assignment to collection agencies
  • Maintain contact with collection agencies on assigned accounts

• Manager Student Refund Processing ensuring compliance with Federal Title IV Credit Balance regulations 

  • Run reports for staff refund processing
  • Ensure refunds processed within federal timeframe 14 days
  • Review and approve refunds over $10,000

• Act as the University's New York State TAP Certifying Officer o Complete TAP College Survey annually

  • Responsible for TAP/New York State aid certification file exchange
  • Responsible for monthly reconciliation
  • Certification changes

• Manages Federal Perkins Loan and Federal Health Professions Loan Collections 

  • Oversee record retention and maintenance
  • Manages Default prevention efforts 
  • Act as the University's liaison with Billing/Collection Agency
  • Act as contact with Federal Loan Services for loan consolidations

• Reconciles Federal Direct Loan Program on monthly basis

• As part of an established schedule, manages front desk cashier session closing and provides back up administrative coverage

• Keep the University Bursar abreast of any issues with student accounts and financial aid which could impact customer service, satisfaction and accounts receivable.

• Provide good, effective customer service interactions with a diverse population of students, staff, faculty, alumni and outside agencies

Qualifications

• 3+ years’ experience in a Higher Education Financial Aid and/or Accounts Receivable environment
• Bachelor’s Degree or equivalent work experience
• In order to provide the required excellence, the person must be articulate, proactive and demonstrate the ability to work cooperatively with students, parents, co-workers and other departments.
• Knowledge of Microsoft Word, Excel, and Access, required. Analytics experience a plus
• Knowledge of financial aid and cashiering functions

St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events.

Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.

St. John’s University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.

Required Skills Required Experience

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, ability to write routine reports and correspondence and the ability to speak effectively before groups of customers or employees of the organization.

A+ certification desired.

The position requires a one year certificate from college or technical school; 2+ years of related experience and/or training; or equivalent combination of education and experience, knowledge of PC's, peripherals, servers, Windows and DOS and the incumbent must be service oriented and able to follow procedures.